• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Service Skills
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer service skills"

    • Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Game Development and Unity Basics

      Skills you'll gain: Game Design, Android Development, Unity Engine, Video Game Development, Mobile Development, User Interface (UI), User Interface (UI) Design, C# (Programming Language), Animations, Scripting

      Advanced · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      MongoDB Tutorial for Beginners (2024)

      Skills you'll gain: MySQL, Database Systems, SQL, Database Development, Databases, Relational Databases, Performance Tuning, Software Installation, Data Management, Data Structures, System Configuration

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Performance Optimization and Utilities in Teradata

      Skills you'll gain: Teradata SQL, Performance Tuning, Stored Procedure, Solution Design, Extract, Transform, Load, Database Management, Data Import/Export, Database Design, System Implementation, Data Warehousing, Emerging Technologies

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Detailing, Roof Design & Texturing

      Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Game Design, Design Elements And Principles

      Advanced · Course · 1 - 3 Months

    • G

      Google Cloud

      Essential Google Cloud Infrastructure: Core Services - 简体中文

      Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Data Storage, Cloud Storage, Cloud Computing Architecture, System Monitoring, Security Management, NoSQL, Encryption, Scalability

      Intermediate · Course · 1 - 3 Months

    • H

      H2O.ai

      Data Science and Machine Learning H2O.ai Platforms

      Skills you'll gain: Generative AI, Application Deployment, Data Wrangling, Project Planning, Data Governance, Governance, Exploratory Data Analysis, Applied Machine Learning, Large Language Modeling, Data Visualization, Data-Driven Decision-Making, MLOps (Machine Learning Operations), Data Science, Artificial Intelligence, Predictive Modeling

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Google Workspace コアサービス

      Skills you'll gain: Google Workspace, Gmail, Productivity Software, Service Management, Scripting, Document Management, Collaborative Software, File Management, System Configuration, Automation, Cloud Storage

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Multimodal RAG with GPT – Build Smarter Search & AI Systems

      Skills you'll gain: Development Environment, User Interface (UI), Generative AI, Prompt Engineering, Image Analysis, Large Language Modeling, Artificial Intelligence, System Design and Implementation, Natural Language Processing, Applied Machine Learning, Computer Vision, Real Time Data

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Natural Language Processing - Probability Models in Python

      Skills you'll gain: Natural Language Processing, Markov Model, Text Mining, Python Programming, Dimensionality Reduction, NumPy, Statistical Modeling, Scikit Learn (Machine Learning Library), Unsupervised Learning, Probability & Statistics, Supervised Learning, Machine Learning

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Blockchain Aplicado a los Negocios

      Skills you'll gain: Blockchain, Internet Of Things, Business Technologies, Emerging Technologies, Business Operations, Cryptography, Supply Chain Management, HR Tech, Business Process, Cybersecurity, Security Controls, Contract Management, Automation, Data Storage, Strategic Decision-Making

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Network Fundamentals & Cisco Platform Development

      Skills you'll gain: TCP/IP, OSI Models, General Networking, IT Automation, Network Administration, Network Monitoring, Software-Defined Networking, Computer Networking, Network Routing, Network Infrastructure, Network Architecture, Scripting, Network Protocols, Application Programming Interface (API)

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Introduction to Gemini for Google Workspace - Italiano

      Skills you'll gain: Productivity Software, Google Workspace, Generative AI, Gmail, Google Docs, Google Sheets, Company, Product, and Service Knowledge

      Beginner · Course · 1 - 4 Weeks

    1…694695696…701

    In summary, here are 10 of our most popular customer service skills courses

    • Advanced Game Development and Unity Basics: Packt
    • MongoDB Tutorial for Beginners (2024): Packt
    • Performance Optimization and Utilities in Teradata: Board Infinity
    • Advanced Detailing, Roof Design & Texturing: Packt
    • Essential Google Cloud Infrastructure: Core Services - 简体中文: Google Cloud
    • Data Science and Machine Learning H2O.ai Platforms: H2O.ai
    • Google Workspace コアサービス: Google Cloud
    • Multimodal RAG with GPT – Build Smarter Search & AI Systems: Packt
    • Natural Language Processing - Probability Models in Python: Packt
    • Blockchain Aplicado a los Negocios: Universidades Anáhuac

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok