• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals

    Skills you'll gain: Product Support, Google Cloud Platform, Technical Support and Services, Help Desk Support, Cloud Management, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Data Loss Prevention, Issue Tracking, Technical Documentation, Incident Management

    Beginner · Course · 1 - 4 Weeks

  • P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 2

    Skills you'll gain: Technical Support and Services, Electrical Safety, Desktop Support, Technical Documentation, Problem Management, Safety and Security, Technical Support, Hardware Troubleshooting, Help Desk Support

    Beginner · Course · 1 - 4 Weeks

  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 1

    Skills you'll gain: Ubuntu, Linux, Bash (Scripting Language), Linux Commands, Linux Administration, Command-Line Interface, Operating System Administration, Unix Shell, File Management, Shell Script, grep, Software Installation

    Intermediate · Course · 1 - 4 Weeks

  • S

    SkillUp

    Generative AI: Transform Your Customer Support Career

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, Client Support, Product Support, Procedure Development, AI Personalization, Customer Analysis, Personalized Service, Responsible AI, AI Integrations, Customer experience improvement, Customer Insights, Automation, Ethical Standards And Conduct

    ★ 4.9 (50) · Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced Linux Troubleshooting and System Recovery

    Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, File Management, Network Troubleshooting, Command-Line Interface, Hardware Troubleshooting, Memory Management, Debugging, Service Management, User Accounts, OS Process Management

    ★ 4.5 (6) · Advanced · Course · 1 - 4 Weeks

  • D

    Dell

    Dell Technologies Technical Support Career Introduction

    Skills you'll gain: Technical Support, Technical Support and Services, Customer Support, Customer Service, Product Support, Technical Communication, Business Communication

    ★ 4.6 (24) · Beginner · Course · 1 - 4 Weeks

  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 8

    Skills you'll gain: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Linux Commands, Docker (Software), Shell Script, Ansible, Kubernetes, Configuration Management, Application Deployment, Servers, Systems Administration, Software Configuration Management, Command-Line Interface, Public Key Infrastructure

    Intermediate · Course · 1 - 4 Weeks

  • D

    Deep Teaching Solutions

    Learning How to Learn: Powerful mental tools to help you master tough subjects

    Skills you'll gain: Learning Strategies, Lifelong Learning, Time Management, Willingness To Learn, Learning Theory, Productivity, Quick Learning, Growth Mindedness, Mental Concentration, Creativity, Cognitive flexibility, Habit Formation, Adaptability

    ★ 4.8 (93K) · Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Providing Technical Support for AWS Workloads

    Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls, Database Management

    ★ 4.8 (69) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Input Output, Expression Handling, and System Management

    Skills you'll gain: Unix Commands, Unix, Unix Shell, File I/O, User Accounts, Operating System Administration, Command-Line Interface, Operating Systems, User Provisioning, File Systems, Systems Administration, File Management, System Support, System Configuration

    ★ 4.7 (21) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Cloud Support Associates

    Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning

    Intermediate · Course · 1 - 4 Weeks

  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 3

    Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Linux Servers, Operating System Administration, Red Hat Enterprise Linux, Ubuntu, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Monitoring, Network Administration, General Networking, Software Installation, Performance Tuning, Service Management, Network Protocols

    Intermediate · Course · 1 - 4 Weeks

1…789…632

In summary, here are 10 of our most popular help desk support courses

  • Google Cloud Customer Care Fundamentals: Google Cloud
  • Cisco Certified Support Technician IT Support 100-140 Unit 2: Pearson
  • CompTIA Linux+ XK0-005: Unit 1: Pearson
  • Generative AI: Transform Your Customer Support Career: SkillUp
  • Advanced Linux Troubleshooting and System Recovery: Packt
  • Dell Technologies Technical Support Career Introduction: Dell
  • CompTIA Linux+ XK0-005: Unit 8: Pearson
  • Learning How to Learn: Powerful mental tools to help you master tough subjects: Deep Teaching Solutions
  • Providing Technical Support for AWS Workloads: Amazon Web Services
  • Input Output, Expression Handling, and System Management: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok