
Microsoft
Beginner · Course

Skills you'll gain: User Accounts, ServiceNow, Help Desk Support, Triage, IT Service Management, Microsoft Azure, User Provisioning, End User Training and Support, Service Management, Cloud Services, Email Security, Prompt Patterns, Technical Support and Services, Change Control, Health Technology, Health Informatics, Technical Support, Healthcare Industry Knowledge, Cloud Security, Information Systems
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Medical Records, Patient Safety, Health Technology, Health Information Management, Security Awareness, Encryption, Help Desk Support, Desktop Support, End User Training and Support, Technical Support and Services, Clinical Documentation, Decision Support Systems, Health Care Procedure and Regulation, Technical Support, Customer Support
★ 4.8 (1.5K) · Beginner · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Computer Hardware, Hybrid Cloud Computing, Authorization (Computing), Cloud Services, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Firewall, Hardening, Network Architecture, Data Storage, Productivity Software, Data Security, Security Controls, Multi-Factor Authentication, Technical Communication, Cloud Computing, Network Protocols
★ 4.7 (1.6K) · Beginner · Professional Certificate · 3 - 6 Months
Skills you'll gain: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, Network Administration, Information Systems Security, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, General Networking, Ruby (Programming Language), Computer Hardware, Web Presence, Interviewing Skills
★ 4.8 (216K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: IT Service Management, Technical Support, Service Level, Help Desk Support, Customer Service, Issue Tracking, Technical Communication, Technical Documentation
★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months
Skills you'll gain: Package and Software Management, Computer Hardware, Technical Support, Software Installation, General Networking, Technical Documentation, Customer Support, Computer Networking, Information Technology, Technical Writing, Technical Communication, Linux
★ 4.8 (165K) · Beginner · Course · 1 - 3 Months

IBM
Skills you'll gain: Email Security, Cloud Infrastructure, Cloud Platforms, Technical Support, Cloud Computing, Relational Databases, Cloud Computing Architecture, Hardware Troubleshooting, Operating System Administration, IT Service Management, Cloud Services, Cloud Development, Cloud Deployment, General Networking, Cloud Management, Cloud Security, Professional Networking, Information Technology, Programming Principles, Customer Service
★ 4.7 (13K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Incident Response, Continuous Improvement Process, Cybersecurity, Incident Management, Performance Metric, Operating Systems, Service Improvement, Computer Hardware, Customer experience improvement, Network Support, Technical Support, Customer Complaint Resolution, Operating System Administration, Technical Support and Services, Digital Transformation
★ 4.5 (57) · Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Desktop Support, End User Training and Support, Technical Support and Services, Help Desk Support, Healthcare Industry Knowledge, Technical Support, Health Technology, Information Technology, Health Care, Information Technology Operations
★ 4.7 (777) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support and Services, Help Desk Support, Technical Support, Technical Documentation, Document Management, Issue Tracking
★ 4.7 (14) · Beginner · Course · 1 - 4 Weeks
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