This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
About this Course
Skills you will gain
- Binary Code
- Customer Support
Start working towards your Bachelor's degree
Syllabus - What you will learn from this course
Introduction to IT
- 5 stars85.13%
- 4 stars12.71%
- 3 stars1.51%
- 2 stars0.24%
- 1 star0.39%
TOP REVIEWS FROM TECHNICAL SUPPORT FUNDAMENTALS
You were such a hit. Thanks for this course and the next five more! On behalf of our entire organization, thanks again for taking the Conference to a whole new level of education and professionalism!!
Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.
While not exactly perfect, it is an outstanding course to get introduced to IT support along with great samples of issues one may come across, along with great hands on practice via a virtual machine.
This was a very fun course! I really enjoyed the style and pace of the information given. A lot of technical information was given while the course made it easy to take in and comprehend the material!
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