Amazon Web Services
Capstone: Preparing to work as a Cloud Support Associate
Amazon Web Services

Capstone: Preparing to work as a Cloud Support Associate

This course is part of AWS Cloud Support Associate Professional Certificate

Taught in English

Alex G.
Oksana Hoeckele

Instructors: Alex G.

Included with Coursera Plus

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

6 hours (approximately)
Flexible schedule
Learn at your own pace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

7 assignments

Course

Gain insight into a topic and learn the fundamentals

Beginner level

Recommended experience

6 hours (approximately)
Flexible schedule
Learn at your own pace

See how employees at top companies are mastering in-demand skills

Placeholder

Build your Cloud Computing expertise

This course is part of the AWS Cloud Support Associate Professional Certificate
When you enroll in this course, you'll also be enrolled in this Professional Certificate.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate from Amazon Web Services
Placeholder
Placeholder

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Placeholder

There are 4 modules in this course

Module one provides an overview of essential skills and considerations for assisting customers in the cloud. In this module, you review the highlights of the previous courses in the Cloud Support Associate certification series. Then, you transition into some new topics around troubleshooting and escalating technical issues. The module concludes with the discussion of artificial intelligence (AI) and how it might assist you in cloud technical support.

What's included

9 videos3 readings2 assignments1 discussion prompt2 plugins

In module two, you explore how to position yourself as a skilled professional who continuously expands a skillset and contributes to the cloud community. This involves diving into resume and portfolio building, as well as the creation of an online presence. The second module closes out with a look at how you can evaluate opportunities and any gaps you may have in your knowledge.

What's included

5 videos2 readings2 assignments

The third module of the course focuses on interviewing. You begin the module with reviewing strategies and techniques to help you prepare for technical interviews. Then, you dive into discussions with professionals from AWS Premium Support around the interviewing and hiring process. Lastly, you analyze sample interviews and additional questions to help you gain practical experience.

What's included

9 videos1 reading2 assignments

In module four, you practice using the knowledge and various skills you’ve acquired throughout the course. Then, you complete the capstone project, where you build, analyze, and document an application architecture. You also have the opportunity to view the architecture from various perspectives, such as builder, supporter, and interviewer.

What's included

1 reading1 assignment1 plugin

Instructors

Alex G.
Amazon Web Services
8 Courses25,512 learners

Offered by

Recommended if you're interested in Cloud Computing

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Cloud Computing? Start here.

Placeholder

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Frequently asked questions