We will begin this guided project by understanding what Hubspot is. We will explore the contacts, conversation, marketing, sales & service sections of Hubspot. Then we will integrate Hubspot with Gmail and Calendar. In the final tasks, we will create a support ticket and explore the ticket flow from ticket creation to its closing
HubSpot: Working with a ticketing system
HubSpot: Working with a ticketing system
Instructor: Abhishek Jha
497 already enrolled
Guided Project
Learn, practice, and apply job-ready skills with expert guidance
Beginner level
Recommended experience
2 hours (approximately)
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning
What you'll learn
Explore the contacts, conversation, marketing, sales & service sections of Hubspot
Integrate Email & Calendar with Hubspot
Create a support ticket and explore the ticket flow from ticket creation to its closing
Skills you'll practice
- Category: Hubspot
- Category: CRM
- Category: Issue Tracking System
- Category: email integration
- Category: calendar integrations
Details to know
Shareable Certificate
Add to your LinkedIn profile
Guided Project
Learn, practice, and apply job-ready skills with expert guidance
Beginner level
Recommended experience
2 hours (approximately)
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning
Learn, practice, and apply job-ready skills in less than 2 hours
- Receive training from industry experts
- Gain hands-on experience solving real-world job tasks
- Build confidence using the latest tools and technologies
About this Guided Project
Learn step-by-step
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Creating a Hubspot account
Dashboard Overview- Contacts & conversation
Dashboard Overview: Marketing & Sales
Email Integration
Ticketing System
Recommended experience
No prior experience in Hubspot or CRM required
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Instructor
Offered by
How you'll learn
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Expert guidance
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
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Frequently asked questions
Because your workspace contains a cloud desktop that is sized for a laptop or desktop computer, Guided Projects are not available on your mobile device.
Guided Project instructors are subject matter experts who have experience in the skill, tool or domain of their project and are passionate about sharing their knowledge to impact millions of learners around the world.
You can download and keep any of your created files from the Guided Project. To do so, you can use the “File Browser” feature while you are accessing your cloud desktop.
At the top of the page, you can press on the experience level for this Guided Project to view any knowledge prerequisites. For every level of Guided Project, your instructor will walk you through step-by-step.
Yes, everything you need to complete your Guided Project will be available in a cloud desktop that is available in your browser.
You'll learn by doing through completing tasks in a split-screen environment directly in your browser. On the left side of the screen, you'll complete the task in your workspace. On the right side of the screen, you'll watch an instructor walk you through the project, step-by-step.
