Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Marketing Planning, Business Planning, Microsoft Teams, Microsoft 365, Productivity Software, Project Management Software, Timelines, Project Planning, Collaborative Software, Prioritization, Project Management, Team Management

Skills you'll gain: Scope Management, Project Schedules, Project Scoping, Scheduling, Requirements Management, Resource Allocation, Project Planning, Sprint Planning, Project Management, Work Breakdown Structure, Agile Methodology, Project Estimation, Agile Project Management, Change Control, Dependency Analysis

Skills you'll gain: Public Policies, Policy Development, Policty Analysis, Research, and Development, Governance, Policy Analysis, Social and Human Services, Economics, Policy, and Social Studies, Program Implementation, Social Justice, Public Administration, Community Development, Diversity and Inclusion, Advocacy, Program Evaluation, Empowerment, Stakeholder Engagement

Skills you'll gain: Resource Utilization, Patient Flow, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Health Systems, Continuous Improvement Process, Coordination, Cross-Functional Collaboration, Communication Strategies, Data-Driven Decision-Making

Skills you'll gain: TCP/IP, Network Planning And Design, Network Monitoring, Configuration Management

Skills you'll gain: Facility Management, Event Management, Legal Risk, Contract Management, Facility Operations, Hospitality and Food Services, Event Planning, Data-Driven Decision-Making, Community Outreach, Event Marketing, Relationship Management, Data Management, Customer Engagement, Operations Management, Promotional Strategies, Risk Management, Business Analysis, Safety and Security, Business Strategy, Budgeting

Skills you'll gain: Teamwork, Cross-Functional Collaboration, Cross-Functional Team Leadership, Personal Development, Self-Awareness, Leadership, Business Leadership, Active Listening, Empathy, Strategic Leadership, Business Transformation, Crisis Management, Overcoming Obstacles, Adaptability, Decision Making

Skills you'll gain: Electrical Systems, Electric Power Systems, Environmental Regulations, Power Electronics, Safety Standards, Sustainable Design, Sustainable Technologies, Energy and Utilities, High Voltage, Sustainable Development, Electrical Engineering, Scalability, Wireless Networks, Capacity Management, Control Systems, Emerging Technologies, Real Time Data

Skills you'll gain: Network Routing, Network Architecture, Hybrid Cloud Computing, Network Planning And Design, Amazon Web Services, Virtual Private Networks (VPN), Cloud Computing Architecture, Wide Area Networks, Network Infrastructure, Network Performance Management, Network Security, Cloud Infrastructure, Network Analysis, Operations Management

Skills you'll gain: Energy and Utilities, Case Studies, Transportation Management, Electrical Power, Facility Management, Water Sustainability, Operations Management, Civil Engineering, Stakeholder Management, Sustainable Development, Project Management, Environmental Issue, Socioeconomics