Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Solution Selling, Consultative Selling, Negotiation, Business Ethics, Contract Negotiation, Sales Prospecting, Prospecting and Qualification, Account Management, Account Strategy, Ethical Standards And Conduct, Price Negotiation, Responsible AI, Customer Relationship Management, Data Ethics, Relationship Building, Lead Generation, Stakeholder Management, Customer Data Management, Regulatory Requirements, Data-Driven Decision-Making
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Integrated Development Environments, User Interface (UI), Jupyter, Development Environment, Application Development, Python Programming, Test Case, Debugging, Computational Logic
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Microsoft Copilot, Predictive Analytics, Debugging, Data Ethics, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Private Networks (VPN), Google Cloud Platform, Multi-Cloud, Hybrid Cloud Computing, Cloud Computing Architecture, Cloud Computing, General Networking, Network Infrastructure, Network Architecture, Wide Area Networks, Network Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, Debugging, Scripting, Object Oriented Programming (OOP), Computer Graphics, Programming Principles, Animation and Game Design, Development Environment, Python Programming
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Customer Relationship Management, Generative AI, Applied Machine Learning, Big Data, Predictive Modeling, Query Languages, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hypertext Markup Language (HTML), Scripting Languages, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Deployment, Feature Engineering, PySpark, Large Language Modeling, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, PyTorch (Machine Learning Library), Big Data, Transfer Learning, Text Mining, Model Evaluation, Natural Language Processing, Unstructured Data, Machine Learning, Scalability, Unsupervised Learning, Supervised Learning
Mixed · Course · 1 - 3 Months

Skills you'll gain: Apache Hadoop, Extract, Transform, Load, Data Processing, Data Transformation, Data Manipulation, Apache, Scripting, Debugging, Query Languages, Scripting Languages, Open Source Technology
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: LLM Application, Generative AI, Retrieval-Augmented Generation, Large Language Modeling, Prompt Engineering, Application Design, Google Cloud Platform, Natural Language Processing, Vector Databases
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Data Storage, Cloud Storage, Cloud Computing Architecture, System Monitoring, Security Management, NoSQL, Encryption, Scalability
Intermediate · Course · 1 - 3 Months