Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration

Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Design Elements And Principles, User Experience, User Research, User Interface and User Experience (UI/UX) Design, Human Factors, User Centered Design

Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

Skills you'll gain: Negotiation, Influencing, Persuasive Communication, Communication, Collaboration, Relationship Building, Decision Making, Active Listening, Self-Awareness, Continuous Improvement Process

Skills you'll gain: Agile Methodology, Team Management, Conflict Management, Team Building, Agile Project Management, Team Leadership, Employee Coaching, Sprint Retrospectives, Organizational Leadership, Leadership and Management, Lean Methodologies, Continuous Improvement Process, Interpersonal Communications

Skills you'll gain: Team Leadership, Team Management, Organizational Leadership, Leadership Development, Leadership, Industrial and Organizational Psychology, Motivational Skills, Business Leadership, Leadership and Management, Case Studies, Professional Development, Personal Attributes, Organizational Structure, Business, Diversity and Inclusion, Adaptability, Business Administration, Human Development