UBITS
Potencia tus ventas en el sector retail
UBITS

Potencia tus ventas en el sector retail

Christian Alcalá

Instructor: Christian Alcalá

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

1 hour to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Ofrecer un mejor servicio al cliente en el sector retail para aumentar el volumen de las ventas y la satisfacción del cliente.

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Recently updated!

August 2024

Assessments

2 assignments

Taught in Spanish

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There is 1 module in this course

Entras a una tienda con la esperanza de encontrar ese producto que tanto necesitas, pero te atiende un vendedor que no entiende tus necesidades, que insiste en productos que no te interesan, se impacienta porque no tomas una decisión rápida y te hace sentir incómodo. La experiencia se vuelve frustrante, y al final, te vas sin comprar nada. ¿Te suena familiar? Es una situación muy común y no es lo que queremos para nuestros clientes. Este curso está diseñado para que tú, como profesional de ventas en retail, transformes esas interacciones negativas en experiencias memorables. Aprenderás a realizar demostraciones de producto que realmente conecten, ofrecer un servicio excepcional que haga sentir valorados a los clientes y aplicar técnicas de ventas cruzadas que aumenten tus resultados. ¡No permitas que la mala atención al cliente siga siendo la norma!

What's included

4 videos6 readings2 assignments

Instructor

Christian Alcalá
UBITS
2 Courses144 learners

Offered by

UBITS

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