Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales

Skills you'll gain: Document Management, Amazon Web Services, Information Management, Technical Documentation, Natural Language Processing, Infrastructure Architecture, Artificial Intelligence, Software Architecture

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Performance Metric, Self Service Technologies, Staff Management, Customer experience improvement, No-Code Development, Process Design

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), DevOps, Application Deployment

Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills

Skills you'll gain: Amazon Web Services, Document Management, Unstructured Data, Business Process Automation

Skills you'll gain: Natural Language Processing, Amazon Web Services, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, Security Requirements Analysis, Service Level

Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Image Analysis, Amazon Elastic Compute Cloud, Amazon S3, Applied Machine Learning, Application Deployment, Machine Learning Algorithms, Computer Vision, Deep Learning, Machine Learning

Skills you'll gain: Amazon Bedrock, LangChain, Generative AI, Artificial Intelligence, Prompt Engineering, AWS SageMaker, Large Language Modeling, Automation, Data Processing, Performance Testing

Skills you'll gain: Amazon Web Services, Application Deployment, Docker (Software), Containerization, Continuous Deployment