
Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Blockchain, Business Analysis, Emerging Technologies, Solution Design, Entrepreneurship, Market Opportunities, Case Studies, Market Analysis, Competitive Analysis, Business Modeling, Proposal Development, Value Propositions, Target Audience, Presentations
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Presentations, Graphic Design, Data Visualization, Social Media, Marketing Materials, Social Media Marketing, Content Creation, Marketing Design, User Accounts, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Technology Solutions, Digital Transformation, Responsible AI, Insurance, Data Ethics, Business Process Automation, Emerging Technologies, Change Management, Customer Service, AI Personalization, Automation, AI Product Strategy, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Analysis, Market Analysis, Sales Strategy, Market Research, Customer Retention, Business Modeling, Entrepreneurship, B2B Sales, Business-To-Consumer, Technology Strategies, Customer Acquisition Management, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Data Storage, Identity and Access Management, System Configuration, Telecommunications, Inbound Calls, Outbound Calls, User Accounts, Customer experience improvement, Regional Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Professional Development, Emotional Intelligence, Public Speaking, Personal Development, Productivity, Relationship Management, Professional Networking, Branding, Business Planning, Problem Solving, Project Management, Contract Management
Intermediate · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Presentations, Communication, Business Communication, Influencing, Persuasive Communication, Communication Strategies, Virtual Teams, Interpersonal Communications, Meeting Facilitation, Public Speaking, Active Listening, Non-Verbal Communication, Negotiation, Digital Communications
Beginner · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: LLM Application, LangChain, Large Language Modeling, ChatGPT, Generative AI, Prompt Engineering, Text Mining, Natural Language Processing, Benchmarking, Performance Testing
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Marketing Analytics, Sales Strategy, Customer Analysis, Marketing Strategies, Data Visualization Software, Customer Engagement, Analytics, Consumer Behaviour, Digital Advertising, Regression Analysis, Market Research, Statistical Analysis, Target Market, Pandas (Python Package), Predictive Modeling, Key Performance Indicators (KPIs), Decision Tree Learning, Artificial Neural Networks
Beginner · Course · 1 - 4 Weeks