
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Medicaid, Medicare, Health Care, Payment Systems, Drug Development, Health Policy, Public Health, Medical Billing, Value-Based Care, Health Disparities, Health Care Administration, Tax Laws
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Due Diligence, Contract Negotiation, Strategic Partnership, Negotiation, Social Impact, Environmental Social And Corporate Governance (ESG), Value Propositions, Fundraising, Entrepreneurship, Storytelling, Investments, Entrepreneurial Finance, Investment Management, Capital Markets, Financial Market, Finance, International Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Design Thinking, Design Research, Innovation, Design Strategies, Human Centered Design, User Research, Ideation, Service Design, Organizational Strategy, Creativity, User Experience Design, Storyboarding, Product Development, Process Development, Market Research, User Experience, Qualitative Research, Quantitative Research, Data Collection
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, AI Workflows, Calendar Management, Prompt Engineering, Customer Service, Customer Inquiries, Customer Communications Management, Scheduling, Dental Care, Greeting Customers
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Stress Management, Mindfulness, Personal Care, Pain Management, Mental Health, Resilience, Behavioral Health, Self-Awareness, Exercise Therapy, Neurology, Physiology, Anatomy
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Entrepreneurship, Social Impact, Capital Budgeting, Entrepreneurial Finance, Investment Management, Investments, Due Diligence, Fundraising, Business Metrics, Key Performance Indicators (KPIs), Growth Strategies, Business Modeling, Capital Markets, Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Database Administration, Identity and Access Management, Dashboard, Management Reporting, Customer Support, Business Reporting, Technical Support, Scheduling, Data Integration, Auditing
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Human Centered Design, Sustainable Design, Sustainability Standards, Design Thinking, Product Design, Business Leadership, Environmental Regulations, Strategic Leadership, Corporate Sustainability, Product Development, Sustainable Development, Packaging and Labeling, Product Lifecycle Management, Waste Minimization, Regulatory Compliance, Business Strategies
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Driving engagement, AI Personalization, Media Production, Media Strategy, Media and Communications, Community Organizing, Augmented and Virtual Reality (AR/VR), Digital Media Strategy, Content Creation, Social Media Strategy, Web Content, Social Media, Revenue Management, Innovation, Brand Management, Data-Driven Decision-Making, E-Commerce, Video Production, User Centered Design, Game Theory
Beginner · Course · 1 - 4 Weeks

Universitat de Barcelona
Skills you'll gain: Precision Medicine, Oncology, Pathology, Clinical Trials, Molecular Biology, Diagnostic Tests, Patient Education And Counseling, Clinical Research, Treatment Planning, Clinical Practices
Intermediate · Course · 3 - 6 Months