Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of London
Skills you'll gain: Organizational Change, Leadership and Management, Business Management, Innovation, Coordination, People Management, Organizational Structure, Business Transformation, Leadership, Personal Development, Goal Setting, Motivational Skills
Mixed · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Digital Communications, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration
Intermediate · Specialization · 1 - 3 Months

Creo Incubator
Skills you'll gain: Time Management, Productivity, Professional Networking, Relationship Building, Prioritization, Professional Development, Goal Setting, Personal Development, Resilience, Communication, Emotional Intelligence, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Data Storytelling, SQL, Data Engineering, Data Presentation, Key Performance Indicators (KPIs), Star Schema, Dashboard, Data Modeling, Data Quality, Business Analytics, Database Design, Data Mart, Data Validation, Business Intelligence, Analytics, YAML, Data Pipelines, Data Transformation, Performance Tuning, Analysis
Intermediate · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Project, Management Reporting, Project Management Software, Timelines, Project Schedules, Microsoft 365, Project Controls, Project Implementation, Project Management, Project Coordination, Project Scoping, Project Design, Project Portfolio Management, Project Planning, Resource Allocation, Resource Management, Microsoft Office, Project Estimation, Productivity Software, User Interface (UI)
Mixed · Course · 1 - 3 Months

Skills you'll gain: Customer experience strategy (CX), Marketing Effectiveness, Growth Strategies, Marketing Analytics, Customer Insights, Cross-Functional Collaboration, Strategic Marketing, Marketing Strategies, Business Leadership, Marketing Management, Brand Strategy, Data-Driven Decision-Making, Performance Measurement, Innovation, Thought Leadership, Integrated Marketing Communications, Team Motivation
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Active Listening, Non-Verbal Communication, Compassion, Sales Strategy, Consultative Selling, Empathy & Emotional Intelligence, Customer Inquiries, Emotional Intelligence, Selling Techniques, Rapport Building, Communication Strategies, Consumer Behaviour, Personalized Service, Negotiation, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Content Performance Analysis, Web Analytics, Multimedia, Web Content, Drive Engagement, Content Marketing, Content Strategy, Content Development and Management, Analytics, Customer experience improvement, Search Engine Optimization, Performance Analysis, Data Analysis, Information Architecture, Process Improvement and Optimization, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, HTML and CSS, Web Design, Frontend Performance, Usability, Web Design and Development, User Interface (UI), Usability Testing, Animations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Swift Programming, Mobile Development, Apple iOS, Apple Xcode, Application Development, UI Components, Data Persistence, User Interface (UI), Debugging, User Interface (UI) Design, Data Structures, Data Modeling, Animations
Beginner · Course · 3 - 6 Months

Skills you'll gain: Unreal Engine, 3D Assets, Augmented and Virtual Reality (AR/VR), Virtual Environment, Game Design, Video Game Development, Computer Graphics, 3D Modeling, Animation and Game Design, User Interface (UI), Architectural Design, Visualization (Computer Graphics), Building Design, Performance Tuning
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Sales Strategy, Web Analytics, Search Engine Optimization, Copywriting, Customer Insights, Keyword Research, Revenue Management
Beginner · Course · 1 - 4 Weeks