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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    Data and Machine Learning for Technical Product Managers

    Skills you'll gain: Model Evaluation, Project Management Software, Technical Communication, Technical Product Management, Performance Metric, Agile Project Management, Data Analysis, Project Management, Analytics, Stakeholder Communications, Data-Driven Decision-Making, Machine Learning, Large Language Modeling, R Programming, Data Visualization

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Designing Agentive Technology: AI for Human Support

    Skills you'll gain: Agentic systems, Human Computer Interaction, Interaction Design, User Experience Design, User Experience, Responsible AI, AI Product Strategy, Design Strategies, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Machine Learning, Technology Strategies, Emerging Technologies

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    PMP Exam Prep: Ways of Working for Technical Projects

    Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management Life Cycle

    4.9
    Rating, 4.9 out of 5 stars
    ·
    40 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    GIS Mastery: Spatial Data, Remote Sensing, Decision Support

    Skills you'll gain: Geographic Information Systems, Geospatial Mapping, Spatial Data Analysis, Spatial Analysis, Global Positioning Systems, Data Analysis, Metadata Management, Decision Support Systems

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Build a Chatbot with Voiceflow: Ecommerce Customer Support

    Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing

    4.1
    Rating, 4.1 out of 5 stars
    ·
    8 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    A

    Amazon Web Services

    Machine Learning Essentials for Business and Technical Decision Makers

    Skills you'll gain: Applied Machine Learning, Machine Learning, AI Enablement, MLOps (Machine Learning Operations), Technology Roadmaps, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, Business Solutions, Organizational Strategy, AI Product Strategy, Organizational Change, Product Roadmaps, Feasibility Studies, System Requirements, Solution Design, Training Programs

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Support Vector Machines in Python, From Start to Finish

    Skills you'll gain: Scikit Learn (Machine Learning Library), Tensorflow, Classification Algorithms, Supervised Learning, Applied Machine Learning, Python Programming, Pandas (Python Package), Feature Engineering, Data Preprocessing, Data Science, Machine Learning, Model Evaluation, Data Visualization

    4.6
    Rating, 4.6 out of 5 stars
    ·
    161 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    I

    ISSA (International Sports Sciences Association)

    GLP-1 Medication Support Course for Fitness Professionals

    Skills you'll gain: Patient Communication, Medical Support, Patient Education And Counseling, Mental and Behavioral Health, Medical Prescription, Health And Wellness Coaching, Exercise Science, Healthcare Ethics, Collaboration, Athletic Training, Rehabilitation, Medication Therapy Management, Health Care, Nutrition and Diet, Health Assessment, Nutrition Education, Coaching, Health Education, Nutritional Assessment, Human Development

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    Northeastern University

    Data Warehousing Essentials for Analytics and AI Support

    Skills you'll gain: Data Warehousing, Data Modeling, Database Design, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data Transformation

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Columbia University

    Become a Peer Sponsor: Intro to Military Transition Support

    Skills you'll gain: Rapport Building, Empathy, Social Skills, Interpersonal Communications, Goal Setting, Smart Goals, Active Listening, Mindfulness, Stress First Aid, Family Support, Student Support and Services, Crisis Intervention, Mentorship, Community Development, Personal Development, Resourcefulness, Decision Making

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    D

    Duke University

    Stress First Aid for Healthcare Workers: A Peer Support Tool

    Skills you'll gain: Stress Management, Resilience, Crisis Intervention, Community Health, Personal Development, Mental Health, Case Studies, Health Promotion, Positive Behavior Support, Recognizing Others, Empathy, Self-Awareness, Needs Assessment, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Building Candlestick Charts with Google Sheets

    Skills you'll gain: Technical Analysis, Google Sheets, Market Data, Data Visualization, Data Visualization Software, Data Mining

    4.2
    Rating, 4.2 out of 5 stars
    ·
    299 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular technical support courses

  • Data and Machine Learning for Technical Product Managers: Coursera
  • Designing Agentive Technology: AI for Human Support: Packt
  • PMP Exam Prep: Ways of Working for Technical Projects: University of Maryland, College Park
  • GIS Mastery: Spatial Data, Remote Sensing, Decision Support: Coursera
  • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera
  • Machine Learning Essentials for Business and Technical Decision Makers: Amazon Web Services
  • Support Vector Machines in Python, From Start to Finish: Coursera
  • GLP-1 Medication Support Course for Fitness Professionals: ISSA (International Sports Sciences Association)
  • Data Warehousing Essentials for Analytics and AI Support: Northeastern University
  • Become a Peer Sponsor: Intro to Military Transition Support: Columbia University

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