Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Change Management, Strategic Leadership, Product Roadmaps, Leadership, Leadership and Management, Organizational Change, Organizational Strategy, Project Management Office (PMO), Project Management, Innovation, Digital Transformation, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Sales Process, Sales Presentations, Customer Relationship Management (CRM) Software, Target Market, Target Audience, Market Analysis, Sales, Presentations, Graphic Design, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Productivity Software, HubSpot CRM, Business Process Automation, Google Sheets, Workflow Management, Automation, Data Pipelines, Large Language Modeling, Unstructured Data
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Campaign Management, Advertising Campaigns, Marketing Effectiveness, Consumer Behaviour, Key Performance Indicators (KPIs), Digital Marketing, Marketing Strategies, Marketing Analytics, Marketing, Customer experience strategy (CX), Marketing Strategy and Techniques, Performance Analysis, Strategic Marketing, Target Market, Performance Measurement, Return On Investment, Media Planning, Customer Insights, Content Strategy, Marketing Planning
Beginner · Specialization · 3 - 6 Months

Epic Games
Skills you'll gain: Game Design, Unreal Engine, User Experience Design, Usability, User Interface (UI) Design, Video Game Development, Web Content Accessibility Guidelines, Prototyping, Animations
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Account Management, Generative AI Agents, Sales Enablement, Proposal Development, Market Analysis, Market Trend, Workflow Management, Business Workflow Analysis, Prompt Engineering, Innovation, AI Personalization, Business Ethics, Business Communication, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ArcGIS, Geographic Information Systems, Geospatial Mapping, GIS Software, Spatial Data Analysis, Data Mapping, Data Visualization, Data Integration, Data Import/Export, Environmental Issue, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Big Data, Data Mining, Data-Driven Decision-Making, Marketing Automation, Marketing Strategies, Customer experience strategy (CX), Digital Transformation, Marketing Analytics, Ggplot2, Data Visualization Software, Plot (Graphics), MarTech, Data Modeling, R Programming, Data Science, Data Analysis, Marketing, Innovation, Business Analytics, Data Manipulation
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Investment Banking, Financial Services, Banking Services, Insurance, Financial Inclusion, Business Ethics, Insurance Policies, Professional Networking, Bank Regulations, Interviewing Skills, Banking, Compensation Analysis, Finance, Underwriting, Regulatory Compliance, Financial Analysis, Portfolio Management, Financial Planning, Wealth Management, Risk Management
Beginner · Specialization · 3 - 6 Months

Interactive Brokers
Skills you'll gain: Supply And Demand, Market Dynamics, Consumer Behaviour, Economics, Business Economics, Socioeconomics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Energy and Utilities, Electrical Systems, Electric Power Systems, Electrical Equipment, Power Electronics, Network Planning And Design, System Requirements, Interoperability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Synapse Analytics, Azure Active Directory, Real Time Data, Zero Trust Network Access, Serverless Computing, Identity and Access Management, Data Integration, Cloud Applications, Virtual Machines, Cloud Computing Architecture, Data Governance, Data Management, Cloud Security, Cloud Storage, Cloud Computing, Solution Architecture, Disaster Recovery, Data Migration
Intermediate · Specialization · 1 - 3 Months