• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    The Merkle Tree and Cryptocurrencies

    Skills you'll gain: Blockchain, Cryptography, Data Integrity, Encryption, FinTech, Network Security, Transaction Processing, Data Structures, Emerging Technologies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google

    Uncover Your Transferable Skills with AI

    Skills you'll gain: Communication, Professional Development, Google Gemini, LinkedIn, Value Propositions, Interviewing Skills, Adaptability, Professional Networking, AI Personalization, Resourcefulness

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Trustworthy AI: Managing Bias, Ethics, and Accountability

    Skills you'll gain: Responsible AI, Data Ethics, Risking, Artificial Intelligence, Machine Learning, AI Product Strategy, Ethical Standards And Conduct, Case Studies, Legal Risk, Law, Regulation, and Compliance, Data-Driven Decision-Making, Analysis

    4.4
    Rating, 4.4 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    O

    O.P. Jindal Global University

    Artificial Intelligence

    Skills you'll gain: Machine Learning Algorithms, Artificial Intelligence, Computational Logic, Agentic systems, Machine Learning, Natural Language Processing, Business Strategy, Decision Tree Learning, Artificial Neural Networks, Strategic Decision-Making, Algorithms, Bayesian Network, Complex Problem Solving, Probability & Statistics

    Build toward a degree

    Mixed · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems

    Skills you'll gain: Embedded Software, Embedded Systems, Peripheral Devices, C (Programming Language), System Programming, Program Development, Hardware Architecture, Data Structures, Debugging, Development Environment, System Configuration, Performance Tuning, Integrated Development Environments

    4.6
    Rating, 4.6 out of 5 stars
    ·
    48 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Diversity and Belonging in Businesses and Organizations

    Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Human Resource Policies, Safety Culture, Employee Engagement, Employee Retention, Organizational Leadership, Relationship Building, Employee Surveys, Mentorship, Business Strategy, Leadership, Critical Thinking

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Data Analysis, Visualization, and Communication with Copilot

    Skills you'll gain: Microsoft Copilot, Natural Language Processing, Data Storytelling, Technical Communication, Data Visualization, Data-Driven Decision-Making, Interactive Data Visualization, Generative AI, Data Visualization Software, Data Analysis, Strategic Communication, Communication, Big Data, Responsible AI, Artificial Intelligence, Presentations, Advanced Analytics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Crafting Strategies for Innovation Initiatives for Corporate Entrepreneurs

    Skills you'll gain: Innovation, Internal Auditing, Corporate Strategy, Overcoming Objections, Organizational Structure, Organizational Change, Entrepreneurship, Culture Transformation, New Business Development, Business Strategy

    4.2
    Rating, 4.2 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Foundational Banking and Financial Services Skills in India

    Skills you'll gain: Banking, Commercial Banking, Compliance Management, Governance Risk Management and Compliance, Investment Banking, Financial Services, Bank Regulations, Retail Banking, Operational Efficiency, Financial Systems, Risk Management, Operational Analysis, FinTech, Front Office, Business Operations

    4.4
    Rating, 4.4 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Cybersecurity Awareness for Everyone

    Skills you'll gain: Email Security, Wireless Networks, Mobile Security, Incident Response, Cybersecurity, Personally Identifiable Information, Cyber Attacks, Firewall, General Networking, Threat Detection, Cyber Security Policies, Computer Security Awareness Training, Proxy Servers, Computer Security Incident Management, Network Security, Security Awareness, Cyber Threat Intelligence, Cyber Risk, Virtual Private Networks (VPN), Social Media

    4.9
    Rating, 4.9 out of 5 stars
    ·
    58 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    Dassault Systèmes

    SOLIDWORKS Feature Patterns and Sweeps

    Skills you'll gain: Computer-Aided Design, Technical Design, 3D Modeling, Prototyping, Mechanical Engineering

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Sustainability Challenges for the Planet and Employers

    Skills you'll gain: Sustainable Development, Sustainability Reporting, Waste Minimization, Sustainability Standards, Interactive Learning, Sustainable Business, Sustainable Architecture, Sustainable Technologies, Corporate Sustainability, Training Programs, Construction, Student Engagement, Environmental Issue, Key Performance Indicators (KPIs), Environmental Engineering, Goal Setting, Climate Change Adaptation, Problem Solving, Professional Development, Business Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 3 Months

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…170171172…293

In summary, here are 10 of our most popular technical support courses

  • The Merkle Tree and Cryptocurrencies: University of California, Irvine
  • Uncover Your Transferable Skills with AI: Google
  • Trustworthy AI: Managing Bias, Ethics, and Accountability: Johns Hopkins University
  • Artificial Intelligence: O.P. Jindal Global University
  • ARM Cortex (STM32) Deep Dive: Mastering Embedded Systems: EDUCBA
  • Diversity and Belonging in Businesses and Organizations: IE Business School
  • Data Analysis, Visualization, and Communication with Copilot: Microsoft
  • Crafting Strategies for Innovation Initiatives for Corporate Entrepreneurs: University of Maryland, College Park
  • Foundational Banking and Financial Services Skills in India: Coursera
  • Cybersecurity Awareness for Everyone: Kennesaw State University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok