Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Google Cloud
Skills you'll gain: Tensorflow, Google Cloud Platform, Cloud Infrastructure, Hardware Architecture, Application Deployment, Infrastructure Architecture, Infrastructure As A Service (IaaS), Cloud Computing Architecture, Performance Tuning, Computer Hardware, Computer Architecture, MLOps (Machine Learning Operations), Cloud Platforms, Business Workflow Analysis, Interoperability, Artificial Intelligence, Product Demonstration, Performance Improvement, Systems Architecture, Benchmarking
Intermediate · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Data Presentation, User Accounts, Google Cloud Platform, Auditing, Scheduling, Role-Based Access Control (RBAC), Security Controls, Customer Support, Data Sharing, Administration
Intermediate · Course · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: Application Development, Scripting, MySQL, Data Structures, Python Programming, Program Development, Database Management, Web Applications, Computer Programming, File Management, Software Development Life Cycle
Beginner · Course · 1 - 3 Months

Corporate Finance Institute
Skills you'll gain: Tableau Software, Business Intelligence, Dashboard, Technical Analysis, Market Data, Investment Banking, Tree Maps, Interactive Data Visualization, Data Visualization Software, Market Analysis, Data Analysis, SQL
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Advocacy, Surveys
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, LLM Application, Trend Analysis, Real Time Data, Analytics, OpenAI, Business Marketing, Program Development, Business Strategy, Generative AI, ChatGPT, Technology Roadmaps, Market Trend, Artificial Intelligence and Machine Learning (AI/ML), MarTech, Artificial Neural Networks, Content Marketing, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Machine Learning Algorithms, Artificial Intelligence, Computational Logic, Agentic systems, Machine Learning, Natural Language Processing, Business Strategy, Decision Tree Learning, Artificial Neural Networks, Strategic Decision-Making, Algorithms, Bayesian Network, Complex Problem Solving, Probability & Statistics
Build toward a degree
Mixed · Course · 3 - 6 Months

University of California, Davis
Skills you'll gain: Data Quality, Data Cleansing, Computer Vision, Visualization (Computer Graphics), Data Validation, Deep Learning, Image Analysis, Feature Engineering, Data Manipulation, Exploratory Data Analysis, Applied Machine Learning, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, Artificial Intelligence, Responsible AI, Visualization (Computer Graphics), Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Responsible AI, Data Ethics, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Medical Privacy, Artificial Intelligence, Healthcare Ethics, Health Informatics, Treatment Planning, Medical Imaging, Natural Language Processing, Decision Support Systems
Beginner · Course · 1 - 3 Months