• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    N

    Novartis

    Preclinical Safety

    Skills you'll gain: Pre-Clinical Development, Patient Safety, Pharmacology, Drug Development, Clinical Research, Clinical Trials, Safety Standards, Pharmaceuticals, Drug Interaction, Risk Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    33 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Owner: Essential Skills and Tools for Innovation

    Skills you'll gain: AI Product Strategy, Backlogs, Agile Product Development, Product Roadmaps, Product Strategy, Sprint Planning, Product Management, User Story, Product Lifecycle Management, Product Requirements, Scaled Agile Framework, Lean Methodologies, Prioritization, Business Priorities, Release Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    29 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Data Privacy and Protection Standards

    Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Personally Identifiable Information, Data Security, Data Governance, Data Ethics, Data Loss Prevention, Security Controls, Regulatory Compliance, Compliance Management, Compliance Training, Data Integrity, Security Strategy, Regulatory Requirements, Incident Response

    4.8
    Rating, 4.8 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    Exploratorium

    Tinkering Fundamentals: Circuits

    Skills you'll gain: Developing Training Materials, Electronics, Course Development, Creativity, Education Software and Technology, Basic Electrical Systems, Electronic Components, Driving engagement, Experimentation, Design, Computational Thinking, Creative Design, Construction

    4.7
    Rating, 4.7 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Create User Stories in Trello

    Skills you'll gain: User Story, Kanban Principles, Agile Methodology, Agile Project Management, Productivity Software, Organizational Skills, Project Management Software, Prioritization, Project Management

    3.8
    Rating, 3.8 out of 5 stars
    ·
    13 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Mobile App Development Capstone Project 

    Skills you'll gain: Mobile Development, React Native, Application Development, User Story, Flutter (Software), User Interface and User Experience (UI/UX) Design, User Interface (UI), Figma (Design Software), Application Deployment, UI Components, Application Programming Interface (API), Software Development, GitHub, Data Storage

    4.7
    Rating, 4.7 out of 5 stars
    ·
    17 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Curtis Institute of Music

    Exploring Beethoven's Piano Sonatas Part 6

    Skills you'll gain: Classical Music, Music Theory, Musical Composition, Music History, Music Performance

    5
    Rating, 5 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    GenAI in Business: Strategies for Successful Execution

    Skills you'll gain: Generative AI, AI Product Strategy, Business Solutions, Customer experience strategy (CX), Innovation, Performance Measurement, Business Planning, Solution Design, Risk Management, Communication Strategies, Stakeholder Communications, Process Design, Business Strategy, Talent Acquisition

    4.8
    Rating, 4.8 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Colorado System

    Queering the Schoolhouse: LGBTQ+ Inclusion for Educators

    Skills you'll gain: Curriculum Development, Education and Training, Workplace inclusivity, Advocacy, School Counseling, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Lifelong Learning, Cultural Responsiveness, Social Justice, Community Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    143 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    J

    Jordan University of Science and Technology

    General Histology

    Skills you'll gain: Cardiology, Anatomy, Pathology, Physiology, Neurology, Cell Biology, Biology

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Displays

    Skills you'll gain: Display Devices, Computer Displays, Systems Design, Technical Design, Electronics Engineering, Electronic Systems, Electronic Components, Image Quality, Technology Solutions, Emerging Technologies, Physics

    Build toward a degree

    4
    Rating, 4 out of 5 stars
    ·
    49 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Crea diseños y prototipos de alta fidelidad en Figma

    Skills you'll gain: Prototyping, Figma (Design Software), Wireframing, Mockups, Collaborative Software, Web Design, Usability, User Interface (UI) Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    60 reviews

    Beginner · Guided Project · Less Than 2 Hours

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…186187188…295

In summary, here are 10 of our most popular technical support courses

  • Preclinical Safety: Novartis
  • Product Owner: Essential Skills and Tools for Innovation: SkillUp
  • Data Privacy and Protection Standards: Coursera
  • Tinkering Fundamentals: Circuits: Exploratorium
  • Create User Stories in Trello: Coursera
  • Mobile App Development Capstone Project : SkillUp
  • Exploring Beethoven's Piano Sonatas Part 6: Curtis Institute of Music
  • GenAI in Business: Strategies for Successful Execution: University of Michigan
  • Queering the Schoolhouse: LGBTQ+ Inclusion for Educators: University of Colorado System
  • General Histology: Jordan University of Science and Technology

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok