
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, AI Product Strategy, Generative AI, Strategic Thinking, Risking, Data Ethics, Large Language Modeling, Business Strategy, Regulation and Legal Compliance, Business Planning, AI Enablement, Organizational Change, Customer experience strategy (CX), Business Ethics, AI Security, Generative AI Agents, Business Leadership, Business Transformation, Stakeholder Communications, Customer Insights
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Bedrock, AI Security, Prompt Engineering, Generative AI, Computer Security, Secure Coding, Security Engineering, Hardening, Application Security, Cyber Engineering, Responsible AI, Security Testing, Threat Modeling, Security Controls
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Cyber Threat Intelligence, Security Information and Event Management (SIEM), AI Security, Threat Modeling, Threat Detection, Cybersecurity, Incident Response, Malware Protection, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), AI Workflows, Anomaly Detection, Deep Learning, Vulnerability Management, Artificial Intelligence, Incident Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Human Resources, Responsible AI, Developing Training Materials, Generative AI, AI Enablement, Workforce Development, Miro AI, Data Ethics, Recruitment, Generative AI Agents, People Analytics, People Management, AI Personalization, Talent Management, Automation, Talent Acquisition, Prompt Engineering, No-Code Development, Agentic systems, Business Operations
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Enablement, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Generative Adversarial Networks (GANs), Marketing Operations, Data Ethics, Generative AI, Marketing Analytics, Marketing Automation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Fraud detection, Generative AI, Responsible AI, Regulatory Requirements, Compliance Management, Governance, Business Risk Management, Risk Management, Data Ethics, Anomaly Detection, Artificial Intelligence, Forecasting
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Big Data, Credit Risk, Risk Management, Digital Transformation, Customer Insights, Machine Learning, Marketing Analytics, AI Enablement, Driving engagement, Data-Driven Decision-Making, Financial Data, Customer experience improvement, Artificial Intelligence, Analytics, Market Data, Retail Banking, Data Science
Mixed · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: AI Security, Responsible AI, Information Privacy, Personally Identifiable Information, Data Security, Anomaly Detection, Threat Modeling, Vulnerability Assessments, Cyber Security Strategy, Cyber Threat Hunting, Cybersecurity, Cyber Risk, Security Strategy, Cyber Governance, Security Awareness, Artificial Intelligence and Machine Learning (AI/ML), Security Management, Security Software, AI Product Strategy, Generative AI
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AI Security, Responsible AI, Data Governance, Cloud Security, Amazon Web Services, Cyber Governance, Information Systems Security, Security Controls
Beginner · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Responsible AI, AI Enablement, Data Ethics, AI Product Strategy, OpenAI, Generative Adversarial Networks (GANs), ChatGPT, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Machine Learning, AI Personalization, Emerging Technologies, Business Strategy, Innovation, Business Planning, Computer Science, Organizational Strategy, Creative Problem-Solving, Natural Language Processing, Analysis
Beginner · Course · 1 - 3 Months
Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, AI Security, Endpoint Detection and Response, Security Information and Event Management (SIEM), Cyber Threat Hunting, Microsoft Azure, Cyber Security Assessment, Incident Response, Generative AI, Query Languages
Intermediate · Course · 1 - 3 Months