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  • Customer Success Management

Results for "customer success management"


  • U

    University of Illinois Urbana-Champaign

    Customer Insights: New Product Development Orientation

    Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment

    4.4
    Rating, 4.4 out of 5 stars
    ·
    104 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Relationship Building, Consultative Approaches, Solution Selling, Customer Insights

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    CRO Excellence: Leading High-Performance Sales Teams

    Skills you'll gain: Sales Enablement, Strategic Leadership, Business Leadership, Customer Insights, Organizational Effectiveness, Performance Measurement, Business Risk Management, Data-Driven Decision-Making, Business Metrics, Case Studies

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Manager Toolkit: Learn Key Skills for Management Success

    Skills you'll gain: Productivity, Team Motivation, Team Leadership, Management Training And Development, Time Management, Team Management, Team Building, People Management, Leadership and Management, Teamwork, Delegation Skills, Trustworthiness, Leadership, Organizational Leadership, Leadership Development, Business Leadership, Conflict Management, Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Creo Incubator

    Strength Based Success for Leaders

    Skills you'll gain: Emotional Intelligence, Time Management, Professional Networking, Compassion, Empathy & Emotional Intelligence, Rapport Building, Goal Setting, Leadership Development, Resilience, Influencing, Leadership, Mindfulness, Communication, Strategic Communication, digital literacy, Strategic Leadership, Interpersonal Communications, Entrepreneurship, Initiative and Leadership, Ethical Standards And Conduct

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Sales Team Management

    Skills you'll gain: Sales Management, Team Leadership, Sales Training, Virtual Teams, Team Management, Sales Enablement, Team Motivation, Sales, Team Performance Management, Sales Pipelines, Sales Process, Innovation, Overcoming Objections, Conflict Management, Performance Analysis, Employee Onboarding, Drive Engagement, Employee Retention, Customer Engagement, Recognizing Others

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Communication Channels for Project Success

    Skills you'll gain: Communication Planning, Strategic Communication, Internal Communications, Communication Strategies, Stakeholder Communications, Communication, Business Communication, Digital Communications, Collaboration, Expectation Management, Business Reporting, Spreadsheet Software

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Customer-Centric CRM Strategy and Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    14 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Communication Protocols for Project Success

    Skills you'll gain: Communication Planning, Project Management, Stakeholder Management, Performance Metric, Project Management Life Cycle, Process Improvement

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Evaluate Change Communication for Project Success

    Skills you'll gain: User Feedback, Stakeholder Communications, Surveys, Stakeholder Management, Performance Metric, Data Presentation, Change Management, Business Transformation, Communication, Organizational Change, Data-Driven Decision-Making, Agile Project Management, Communication Strategies, Key Performance Indicators (KPIs), Data Analysis, Case Studies

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Project Planning: Schedule, Budget, Deliver

    Skills you'll gain: Project Schedules, Project Planning, Budget Management, Communication Planning, Milestones (Project Management), Timelines, Project Performance, Team Leadership, Project Estimation, Performance Metric, Performance Analysis, Gap Analysis, Estimation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Project Management

    Skills you'll gain: Project Schedules, Project Planning, Stakeholder Management, Communication Planning, Project Implementation, Earned Value Management, Agile Methodology, Agile Project Management, Stakeholder Communications, Project Scoping, Work Breakdown Structure, Project Management, Program Management, Conflict Management, Project Coordination, Milestones (Project Management), Resource Utilization, Resource Planning, Project Documentation, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    32 reviews

    Beginner · Specialization · 3 - 6 Months

1234…834

In summary, here are 10 of our most popular customer success management courses

  • Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
  • Advanced Customer Relationship Management: Microsoft
  • CRO Excellence: Leading High-Performance Sales Teams: Coursera
  • Manager Toolkit: Learn Key Skills for Management Success: Coursera
  • Strength Based Success for Leaders: Creo Incubator
  • Sales Team Management: LearnQuest
  • Communication Channels for Project Success: Coursera
  • Customer-Centric CRM Strategy and Management: EDUCBA
  • Communication Protocols for Project Success: Coursera
  • Evaluate Change Communication for Project Success: Coursera

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