Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Institut Mines-Télécom
Skills you'll gain: Internet Of Things, Network Protocols, Embedded Software, Interoperability, Communication Systems, Telecommunications, Network Analysis, Virtual Machines
Mixed · Course · 1 - 3 Months

Skills you'll gain: Extensible Markup Language (XML), Data Import/Export, Data Mapping, Document Management, Web Content Accessibility Guidelines
Mixed · Course · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: Empathy, Tactfulness, Diversity Awareness, Higher Education, Student Support and Services, Education and Training, Conflict Management, Law, Regulation, and Compliance, Ethical Standards And Conduct, Discussion Facilitation, Investigation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management
Intermediate · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Robotics, Machine Controls, Mechanics, Torque (Physics), Automation Engineering, Mathematical Modeling, Engineering Analysis, Engineering Calculations, Structural Analysis, Mechanical Design, Numerical Analysis, Applied Mathematics, Trigonometry, Control Systems, Linear Algebra, Visualization (Computer Graphics), Spatial Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: End User Training and Support, Problem Management, Data Preprocessing, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patient-centered Care, Telehealth, Patient Communication, Spanish Language, Patient Education And Counseling, Dignity in Care, Health Care, Bilingual (Spanish/English), Language Competency, Virtual Environment, Medical Privacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Storage vMotion, IT Automation, Hardening, Package and Software Management, Network Troubleshooting, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Crisis Management, Organizational Change, Strategic Leadership, Leadership, Resilience, Team Leadership, Organizational Leadership, Dealing With Ambiguity, Change Management, Adaptability, Overcoming Objections, Compassion, Emotional Intelligence, Process Improvement, Empathy, Communication Strategies, Employee Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, Unreal Engine, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Animations, Computer Graphic Techniques, Video Game Development, Animation and Game Design, Simulations
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Version Control, GitHub, Jupyter, Git (Version Control System), Generative AI, Software Documentation, Automation
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: GitHub, Git (Version Control System), Version Control, Collaborative Software, Software Versioning, Software Development Tools
Beginner · Course · 1 - 4 Weeks