Navigate Change and Uncertainty

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Navigate Change and Uncertainty

This course is part of Build High-Performing Teams Specialization

Instructor: Harvard Business Review

Included with

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3 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Some related experience required

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Some related experience required

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Build resilience and lead change initiatives by developing adaptive capacity and securing team buy-in
Transform resistance into collaborative solutions by addressing underlying concerns and motivations
Take decisive action and maintain team performance under pressure in volatile situations
Support teams through crisis recovery while capturing lessons learned for future resilience

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

4 assignments¹

AI Graded see disclaimer

Taught in English

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This course is part of the Build High-Performing Teams Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

Every leader has to manage change and navigate crises. The key to success is knowing how to guide your team through uncertainty and help them emerge stronger. In this course, you'll develop essential skills to build resilience, lead change initiatives, and navigate crisis situations with confidence. You'll learn research-backed strategies to address resistance, communicate effectively during uncertainty, and support teams through recovery. By developing your ability to adapt quickly and transform challenges into opportunities, you'll help your organization not just survive but thrive in volatile environments.

In today’s organizations, change may be the only constant. By learning to navigate change, you can turn uncertainty into opportunity—and that benefits you, your team, and your organization.

What's included

11 videos27 readings1 assignment

11 videosTotal 27 minutes

Bust the Myth on Change2 minutes
Make the Most of Constant Change3 minutes
What’s Your Outlook on Change?3 minutes
Prepare Your Brain for Change2 minutes
Learn into Change2 minutes
Psychological Safety at Work: SAFE3 minutes
Engage People in Change Through Inquiry3 minutes
Use “Social Proof” to Change Behavior3 minutes
How to Successfully Implement a Change Initiative3 minutes
Help People Shift Their Thinking About a Change3 minutes
Are You Sabotaging Your Team’s Change Efforts?2 minutes

27 readingsTotal 270 minutes

Your Role in Change10 minutes
Change? Again?10 minutes
What change means for you10 minutes
Bust the myth about change10 minutes
Get your team involved10 minutes
Navigate Continual Change10 minutes
How do you respond to change?10 minutes
Name your emotions10 minutes
Bounce back from challenges10 minutes
Get ready to learn10 minutes
Make new habits stick10 minutes
Inspire Your Team to Initiate Change10 minutes
Make improvements together10 minutes
Make it safe to take risks10 minutes
Where improvement ideas come from10 minutes
How to test your ideas10 minutes
Lead a Change Initiative10 minutes
Make the case for change10 minutes
Get people on your side10 minutes
What about change critics?10 minutes
Make plans—and build in flexibility10 minutes
Keep the momentum going10 minutes
Address Resistance to Change10 minutes
When people struggle with change10 minutes
Resistance: A force for good?10 minutes
Is your team overloaded?10 minutes
When people want to change but can’t10 minutes

1 assignmentTotal 30 minutes

Change Management30 minutes

Crises are painful and sometimes devastating, but they also mark turning points. Discover practices for acting despite uncertainty, communicating clearly, leading with compassion, and regaining momentum as the crisis abates.

What's included

9 videos36 readings1 assignment

9 videosTotal 24 minutes

Instincts Only Get You So Far in a Crisis2 minutes
Plan—and Be Ready to Shift Gears2 minutes
When Everything Feels Like a Priority2 minutes
Three Rules for Communicating During a Crisis3 minutes
Upgrade Your Virtual Meetings During a Crisis3 minutes
Stay Close to Your Team During Uncertain Times2 minutes
Trouble Connecting with Your Team? Try Stories4 minutes
Capture Your Team’s Wisdom Through Stories3 minutes
Remain Nimble After a Crisis2 minutes

36 readingsTotal 360 minutes

What You Need to Tackle a Crisis10 minutes
A crisis isn’t just a “big problem”10 minutes
You’ll handle many crises in your career10 minutes
Rely on both instincts and skills10 minutes
Respond Swiftly to a Crisis10 minutes
Keep the crisis from escalating10 minutes
Act despite uncertainty10 minutes
Tackle a crisis from multiple angles10 minutes
Create small, flexible plans10 minutes
Help your team gain traction10 minutes
Be ready and willing to pivot10 minutes
Prepare for uneven progress10 minutes
Communicate Early and Often During a Crisis10 minutes
Address your team’s big concerns10 minutes
“Will there be layoffs?” and other tough questions10 minutes
Be clear, specific, and direct10 minutes
Avoid common communication mistakes10 minutes
Listen to your team10 minutes
Stay in touch with customers and suppliers10 minutes
Make the most of virtual meetings10 minutes
Be the bearer of good news10 minutes
Lead with Compassion in a Crisis10 minutes
Draw on your compassion10 minutes
Be real with your team10 minutes
Create touchpoints to keep people connected10 minutes
Protect against burnout10 minutes
Put your own oxygen mask on first10 minutes
Manage your strong emotions10 minutes
Emerge Stronger from a Crisis10 minutes
Expect a new normal after a crisis10 minutes
Help your team recover and heal10 minutes
Shift out of crisis mode10 minutes
Capture critical lessons10 minutes
Prepare for the next crisis10 minutes
Chart a path forward10 minutes
Stay nimble10 minutes

1 assignmentTotal 30 minutes

Crisis Management30 minutes

What's included

2 assignments

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Instructor

Harvard Business Review

24 Courses16,328 learners

Offered by

Harvard Business Review

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