Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Web Content Accessibility Guidelines, Test Automation, Usability, Human Centered Design, Usability Testing, User Interface (UI), Agile Product Development, UI/UX Strategy, Front-End Web Development, Software Testing, CI/CD
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Microsoft Power Platform, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Performance Reporting, Data Transformation, Data Cleansing, ChatGPT
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Product Support, Service Level, Technical Support and Services, Technical Support, Technical Communication, Issue Tracking, Record Keeping, File Management
Beginner · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: Mechanical Design, Computer-Aided Design, 3D Modeling, Assembly Drawing, Engineering Drawings, Mechanical Engineering, Product Engineering, Technical Drawing, Engineering Design Process, Product Development, Manufacturing and Production
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Recurrent Neural Networks (RNNs), Deep Learning, Tensorflow, Keras (Neural Network Library), Artificial Neural Networks, Model Deployment, Transfer Learning, Convolutional Neural Networks, Artificial Intelligence, Computer Vision, Machine Learning Methods, Data Preprocessing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Sales Process, Content Strategy, Team Building, Marketing Strategies, Cost Reduction, Customer Support
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Application Programming Interface (API), Restful API, Software Development Tools, Software Documentation, Mockups, Software Versioning, Version Control
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Vulnerability Scanning, Cyber Security Assessment, Active Directory, Web Applications, Brute-force attacks, Microsoft Windows, Cryptographic Protocols, Bash (Scripting Language), Command-Line Interface, Shell Script, Apache Tomcat, Scripting, Microsoft SQL Servers
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Video Game Development, 3D Assets, Virtual Environment, Simulation and Simulation Software, Animations, 3D Modeling, Visualization (Computer Graphics), Simulations, Computer Graphics, Data Pipelines, Scripting, Debugging
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Project Implementation, Program Implementation, System Implementation, Solution Delivery, Project Documentation, Technical Documentation, E-Commerce, Constructive Feedback, User Feedback, Product Management, Project Management, Customer experience improvement, B2B Sales, Business-To-Consumer, Business Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Administration, Ubuntu, Hardening, Linux Servers, Linux, Linux Commands, Application Security, Operating System Administration, Security Controls, Service Management, Patch Management, Systems Administration, Information Systems Security, Package and Software Management
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Data Ethics, Google Gemini, Marketing Analytics, Generative AI, AI Enablement, Governance, AI Security, Sales Strategy, Customer Insights, Marketing Strategies, ChatGPT, Persona Development, Marketing Effectiveness, Social Media Campaigns, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)
Intermediate · Course · 1 - 3 Months