Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, System Configuration, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, System Monitoring, Application Performance Management, OS Process Management, Browser Compatibility, Collaborative Software, Data Maintenance

Skills you'll gain: Civil Engineering, Construction Engineering, Construction, Construction Management, Facility Repair And Maintenance, Construction Estimating, Facility Management, Architecture and Construction, Environmental Engineering, Sustainable Development, Environmental Regulations, Sustainability Standards, Stormwater Management, Environmental Issue, Failure Analysis

Skills you'll gain: Programming Principles, Scripting, Scripting Languages, Data Structures, Development Environment, Microsoft Visual Studio, Integrated Development Environments, Computer Programming, Software Installation, Algorithms, Debugging

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Cloud Security, Network Security, Threat Detection, Amazon S3, Infrastructure Security, Data Security, Security Management, Vulnerability Management, Vulnerability Assessments, Key Management, Distributed Denial-Of-Service (DDoS) Attacks, Encryption

Skills you'll gain: Storytelling, Teaching, Community Development, Discussion Facilitation, Research, Cultural Diversity

Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Systems Architecture, Computer Systems, Computer Hardware, Performance Tuning

Skills you'll gain: Responsible AI, Agentic systems, Data Ethics, Discussion Facilitation, Business Ethics, Regulatory Compliance, Artificial Intelligence, Case Studies, AI Workflows, Governance, Predictive Modeling

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Sampling (Statistics), Data Analysis Software, Stata, Data Manipulation, Statistical Analysis, Statistical Software, Statistical Methods, Regression Analysis, Data Integrity, R (Software), R Programming, Statistical Modeling

Skills you'll gain: Quality Assurance, Software Quality Assurance, Test Planning, Test Case, Continuous Integration, DevOps, Software Testing, Regression Testing, Test Execution Engine, Software Engineering Tools, Agile Methodology, Issue Tracking, Risk Management Framework, Automation

Skills you'll gain: User Experience Design, Data Storytelling, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization

Skills you'll gain: Open Shortest Path First (OSPF), Network Protocols