Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Telecommunications

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Scalability, Data Storage Technologies, Disaster Recovery

Skills you'll gain: Event Monitoring, General Networking, Network Architecture, Systems Integration, Incident Response, TCP/IP, Enterprise Architecture, Cybersecurity, Security Management, Networking Hardware, Computer Networking, Cloud-Based Integration, Network Security, Threat Detection, Cyber Security Policies, Security Information and Event Management (SIEM), Data Governance, Data Management, Command-Line Interface, Security Strategy

Skills you'll gain: Active Directory, Azure Active Directory, Group Policy, Hybrid Cloud Computing, Windows Servers, User Accounts, User Provisioning, System Configuration, Windows PowerShell, Microsoft Azure, Identity and Access Management, Authentications, Configuration Management

Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Wide Area Networks, Service Level, Border Gateway Protocol, Network Planning And Design, Network Routing, Network Routers, Computer Networking, Network Architecture, Servers

Skills you'll gain: Spring Boot, Configuration Management, API Gateway, JUnit, Java Programming, Java, Application Design, Test Tools, Unit Testing, Service Oriented Architecture, Software Design Patterns

Skills you'll gain: Google Cloud Platform, Load Balancing, Cloud Infrastructure, Virtual Private Networks (VPN), Cloud Computing Architecture, Cloud Computing, Terraform, Network Security, Infrastructure as Code (IaC), Virtual Machines, General Networking, Managed Services, Servers, Scalability