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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


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    O.P. Jindal Global University

    Development Across the Lifespan

    Skills you'll gain: Hospice, Infant Care, Mental Health Diseases and Disorders, Mental Health, Prenatal Care, Cognitive Behavioral Therapy, Critical Thinking

    Build toward a degree

    Beginner · Course · 3 - 6 Months

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    Coursera

    Semiconductor Manufacturing Fundamentals

    Skills you'll gain: Semiconductors, Manufacturing Standards, Production Process, Manufacturing Operations, Electronics Engineering, Manufacturing Processes, Electronics, Process Control, Process Engineering, Chemical Engineering, Materials science, Infrastructure Security, Security Controls, Network Infrastructure, Analysis

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Excel: Build Financial Budgets Fast

    Skills you'll gain: Spreadsheet Software, Financial Data, Excel Formulas, Budget Management, Microsoft Excel, Budgeting, Financial Analysis, Data Cleansing, Financial Modeling, Data Integration, Data-Driven Decision-Making, Financial Reporting

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Salesforce Agents: Building AI-Powered Automations

    Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement

    Intermediate · Course · 1 - 4 Weeks

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    Meta

    Meta Marketing Science Certification Prep

    Skills you'll gain: Marketing Analytics, Bayesian Statistics, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, A/B Testing, Target Audience, Marketing Strategies, Statistical Inference, Sampling (Statistics), Data Collection, Data Modeling, Statistics, Advertising Campaigns, Campaign Management, Data Presentation, Marketing, Analytics, Performance marketing, Web Analytics

    4.8
    Rating, 4.8 out of 5 stars
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    2.9K reviews

    Intermediate · Specialization · 3 - 6 Months

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    Scrum Alliance

    AI for Product Discovery & Strategy

    Skills you'll gain: AI Product Strategy, Product Planning, Brainstorming, Product Strategy, Generative AI, Strategic Decision-Making, Customer Insights, Market Analysis, Data-Driven Decision-Making, Market Research, Forecasting, Data Analysis

    Beginner · Course · 1 - 4 Weeks

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    Creo Incubator

    Gaining Buy-In from Senior Leadership

    Skills you'll gain: Proposal Development, Change Management, Influencing, Leadership, Stakeholder Analysis, Stakeholder Management, Business Priorities, Business Leadership, Organizational Change, Strategic Decision-Making, Persuasive Communication, Presentations, Constructive Feedback, Strategic Communication

    Beginner · Course · 1 - 4 Weeks

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    Alex Genadinik

    Facebook Marketing And Facebook Ads To Get More Engagement

    Skills you'll gain: Facebook, Copywriting, Social Media Marketing, Social Media Strategy, Instagram, Social Media Campaigns, Digital Advertising, Drive Engagement, Content Creation, Advertising, Customer Engagement, Target Audience

    Mixed · Course · 1 - 3 Months

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    Coursera

    Automate, Prioritize, and Project Backlogs

    Skills you'll gain: Backlogs, AI Enablement, Business Process Automation, Project Management Software, Strategic Prioritization, Workflow Management, Prioritization, Project Management, Administrative Support, Automation, Delegation Skills, Generative AI Agents

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Technology & Software Sales Fundamentals

    Skills you'll gain: Account Strategy, Account Management, Selling Techniques, Technical Sales, Sales Territory Management, Cold Calling, Sales Process, Sales Strategy, Closing (Sales), Customer Relationship Building, Customer Engagement, B2B Sales, Consultative Selling, Customer Relationship Management, Solution Selling, Generative AI Agents, Lead Generation, Overcoming Objections, Return On Investment, Predictive Analytics

    4.7
    Rating, 4.7 out of 5 stars
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    492 reviews

    Intermediate · Specialization · 3 - 6 Months

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    EDUCBA

    Master Corporate Office Layouts with AutoCAD

    Skills you'll gain: AutoCAD, Architectural Drawing, Drafting and Engineering Design, Human Factors, Technical Documentation

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Modern Financial Operations(FinOps) with Generative AI

    Skills you'll gain: Accounts Payable and Receivable, Accounting and Finance Software, Financial Data, Make.com, Financial Forecasting, Financial Management, Credit Risk, Generative AI, Financial Controls, Financial Analysis, Finance, Billing & Invoicing, Financial Auditing, Artificial Intelligence, ChatGPT, Accounting, Tax Compliance, Tax Management, Automation, No-Code Development

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Development Across the Lifespan: O.P. Jindal Global University
  • Semiconductor Manufacturing Fundamentals: Coursera
  • Excel: Build Financial Budgets Fast: Coursera
  • Salesforce Agents: Building AI-Powered Automations: Coursera
  • Meta Marketing Science Certification Prep: Meta
  • AI for Product Discovery & Strategy: Scrum Alliance
  • Gaining Buy-In from Senior Leadership: Creo Incubator
  • Facebook Marketing And Facebook Ads To Get More Engagement: Alex Genadinik
  • Automate, Prioritize, and Project Backlogs: Coursera
  • Technology & Software Sales Fundamentals: Coursera

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