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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Edureka

    Generative AI Essentials for Finance and Accounting

    Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Miro AI, Financial Accounting, Cash Flow Forecasting, Accounting, Risk Analysis, Cash Flows, Data Processing

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Build a Restaurant Management System Using C# .NET

    Skills you'll gain: Billing Systems, Registration, Invoicing, Restaurant Management, Microsoft Visual Studio, Security Testing, Point of Sale, Order Management, Scalability

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Knowledge Accelerators

    From Excel to Power BI

    Skills you'll gain: Power BI, Data Visualization, Interactive Data Visualization, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Synthesis, Trend Analysis, Excel Formulas, Data Manipulation, Business Analytics, Data Management, Key Performance Indicators (KPIs), Data Quality

    4.5
    Rating, 4.5 out of 5 stars
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    1.7K reviews

    Beginner · Course · 1 - 3 Months

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    Cisco Learning and Certifications

    Network Security Principles

    Skills you'll gain: Network Security, Role-Based Access Control (RBAC), Cybersecurity, Firewall, Network Monitoring, Authentications, Virtual Private Networks (VPN), Computer Networking, Authorization (Computing), Intrusion Detection and Prevention, Identity and Access Management, Security Controls, General Networking, Encryption

    Beginner · Course · 1 - 3 Months

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    Packt

    ASP.NET Core MVC - Up and Running (.NET 5)

    Skills you'll gain: .NET Framework, Application Deployment, Bootstrap (Front-End Framework), Full-Stack Web Development, Database Management, User Accounts, Payment Systems, Authentications, Role-Based Access Control (RBAC), Data Modeling, Transaction Processing

    Intermediate · Course · 3 - 6 Months

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    Google Cloud

    Generative AI Leader

    Skills you'll gain: Google Gemini, Retrieval-Augmented Generation, Generative AI, AI Enablement, AI Orchestration, Customer experience improvement, Enterprise Security, Artificial Intelligence, LLM Application, Decision Making, Cloud Infrastructure, Organizational Strategy, Cloud Computing, Cloud Platforms, Customer experience strategy (CX), Innovation, MLOps (Machine Learning Operations), Change Management, Collaboration

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Managing AI Projects That Ship and Scale

    Skills you'll gain: Milestones (Project Management), Acceptance Testing, CI/CD, Scope Management, MLOps (Machine Learning Operations), Feature Engineering, Governance Risk Management and Compliance, Capacity Management, Responsible AI, Smart Goals, Project Risk Management, Compliance Management, Stakeholder Communications, Data Governance, Risk Analysis, Model Evaluation, Applied Machine Learning, Project Planning, Risk Management, Mitigation

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
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    U

    University of Illinois Urbana-Champaign

    Business Analytics

    Skills you'll gain: Data Storytelling, Marketing Analytics, Data Visualization, Extract, Transform, Load, A/B Testing, Data Governance, Data Literacy, Classification Algorithms, Exploratory Data Analysis, Infographics, Data Collection, Customer Analysis, Business Analytics, Analytics, Ggplot2, Business Analysis, Internal Controls, Data Analysis, Power BI, Machine Learning

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
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    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

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    AI CERTs

    AI For Healthcare Leaders

    Skills you'll gain: Responsible AI, Data Ethics, Health Care Administration, Practice Management Software, Medical Billing and Coding, Artificial Intelligence, Health Informatics, Regulatory Compliance, AI Enablement, Patient Flow, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Machine Learning, Medical Billing, Natural Language Processing, Revenue Cycle Management, Artificial Intelligence and Machine Learning (AI/ML), Healthcare Ethics, Medical Assistance, Fraud detection, Generative AI

    Intermediate · Course · 1 - 3 Months

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    Packt

    Future Thinking

    Skills you'll gain: Strategic Thinking, Leadership, Organizational Strategy, Creative Thinking, Collaboration, Business Research, AI Enablement, Data-Driven Decision-Making

    Intermediate · Course · 1 - 3 Months

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    Real Madrid Graduate School Universidad Europea

    AI Applied to Health and Injury Prevention

    Skills you'll gain: Precision Medicine, Accident Prevention, Data Ethics, Kinesiology, Applied Machine Learning, AI Enablement, Bayesian Network, Child Development, Working With Children, Machine Learning, Data-Driven Decision-Making, Epidemiology, Continuous Monitoring, Load Balancing, Decision Support Systems, Emerging Technologies, Predictive Modeling, Health Education, Biomedical Engineering, Data Integration

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Measure and Monitor Brand Presence Online

    Skills you'll gain: Marketing Automation, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Customer Acquisition Management, Marketing Operations, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Management, Brand Management, Business Metrics, Data Capture, Data-Driven Decision-Making, Market Research

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…515253…549

In summary, here are 10 of our most popular customer experience courses

  • Generative AI Essentials for Finance and Accounting: Edureka
  • Build a Restaurant Management System Using C# .NET: EDUCBA
  • From Excel to Power BI: Knowledge Accelerators
  • Network Security Principles: Cisco Learning and Certifications
  • ASP.NET Core MVC - Up and Running (.NET 5): Packt
  • Generative AI Leader: Google Cloud
  • Managing AI Projects That Ship and Scale: Coursera
  • Business Analytics: University of Illinois Urbana-Champaign
  • AI For Healthcare Leaders: AI CERTs
  • Future Thinking: Packt

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