Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Miro AI, Financial Accounting, Cash Flow Forecasting, Accounting, Risk Analysis, Cash Flows, Data Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Billing Systems, Registration, Invoicing, Restaurant Management, Microsoft Visual Studio, Security Testing, Point of Sale, Order Management, Scalability
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Power BI, Data Visualization, Interactive Data Visualization, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Synthesis, Trend Analysis, Excel Formulas, Data Manipulation, Business Analytics, Data Management, Key Performance Indicators (KPIs), Data Quality
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Network Security, Role-Based Access Control (RBAC), Cybersecurity, Firewall, Network Monitoring, Authentications, Virtual Private Networks (VPN), Computer Networking, Authorization (Computing), Intrusion Detection and Prevention, Identity and Access Management, Security Controls, General Networking, Encryption
Beginner · Course · 1 - 3 Months

Skills you'll gain: .NET Framework, Application Deployment, Bootstrap (Front-End Framework), Full-Stack Web Development, Database Management, User Accounts, Payment Systems, Authentications, Role-Based Access Control (RBAC), Data Modeling, Transaction Processing
Intermediate · Course · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Gemini, Retrieval-Augmented Generation, Generative AI, AI Enablement, AI Orchestration, Customer experience improvement, Enterprise Security, Artificial Intelligence, LLM Application, Decision Making, Cloud Infrastructure, Organizational Strategy, Cloud Computing, Cloud Platforms, Customer experience strategy (CX), Innovation, MLOps (Machine Learning Operations), Change Management, Collaboration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Milestones (Project Management), Acceptance Testing, CI/CD, Scope Management, MLOps (Machine Learning Operations), Feature Engineering, Governance Risk Management and Compliance, Capacity Management, Responsible AI, Smart Goals, Project Risk Management, Compliance Management, Stakeholder Communications, Data Governance, Risk Analysis, Model Evaluation, Applied Machine Learning, Project Planning, Risk Management, Mitigation
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, Data Visualization, Extract, Transform, Load, A/B Testing, Data Governance, Data Literacy, Classification Algorithms, Exploratory Data Analysis, Infographics, Data Collection, Customer Analysis, Business Analytics, Analytics, Ggplot2, Business Analysis, Internal Controls, Data Analysis, Power BI, Machine Learning
Build toward a degree
Beginner · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: Responsible AI, Data Ethics, Health Care Administration, Practice Management Software, Medical Billing and Coding, Artificial Intelligence, Health Informatics, Regulatory Compliance, AI Enablement, Patient Flow, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Machine Learning, Medical Billing, Natural Language Processing, Revenue Cycle Management, Artificial Intelligence and Machine Learning (AI/ML), Healthcare Ethics, Medical Assistance, Fraud detection, Generative AI
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Strategic Thinking, Leadership, Organizational Strategy, Creative Thinking, Collaboration, Business Research, AI Enablement, Data-Driven Decision-Making
Intermediate · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Precision Medicine, Accident Prevention, Data Ethics, Kinesiology, Applied Machine Learning, AI Enablement, Bayesian Network, Child Development, Working With Children, Machine Learning, Data-Driven Decision-Making, Epidemiology, Continuous Monitoring, Load Balancing, Decision Support Systems, Emerging Technologies, Predictive Modeling, Health Education, Biomedical Engineering, Data Integration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Marketing Automation, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Customer Acquisition Management, Marketing Operations, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Management, Brand Management, Business Metrics, Data Capture, Data-Driven Decision-Making, Market Research
Beginner · Course · 1 - 4 Weeks