Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Restaurant Management, Product Quality (QA/QC), Global Marketing, Market Dynamics, Business Strategy, Consumer Behaviour, Value Propositions, Competitive Analysis, Brand Management, Growth Strategies, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Engineering, Data Presentation, Key Performance Indicators (KPIs), Dashboard, Business Analytics, Business Intelligence, Extract, Transform, Load, Performance Analysis, Data Transformation, SQL, Automation, Data Management, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Automation, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Customer Acquisition Management, Marketing Operations, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Management, Brand Management, Business Metrics, Data Capture, Data-Driven Decision-Making, Market Research
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Analytics, Web Analytics and SEO, Marketing Analytics, Analytics, Technical Documentation, Technical Communication, Performance Metric, Data Analysis, Data-Driven Decision-Making, Team Oriented, Data Presentation
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: R Programming, R (Software), Data Science, Data Analysis, Statistical Modeling, Data Visualization, Statistical Analysis, Statistical Visualization, Regression Analysis, Statistical Machine Learning, Plot (Graphics), Data Structures, Computer Programming, Decision Tree Learning, Machine Learning Methods, Machine Learning, Software Development, Computer Programming Tools, Data Import/Export, Machine Learning Algorithms
Intermediate · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Key Performance Indicators (KPIs), Microsoft Excel, Data Integration, Performance Measurement, Pivot Tables And Charts, Data Visualization Software, Spreadsheet Software, Cloud-Based Integration, Time Series Analysis and Forecasting, Data Analysis, Microsoft Power Platform, Data Modeling, Business Intelligence, Data Manipulation, Microsoft 365, Microsoft Office, Productivity Software
Mixed · Course · 1 - 4 Weeks
University of Leeds
Skills you'll gain: Data Presentation, Data Storytelling, Technical Communication, Technical Writing, Data Literacy, Communication, Writing, Generative AI, Responsible AI
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, AI Personalization, Digital Marketing, Marketing Effectiveness, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML), Consumer Behaviour, Marketing Strategies, Content Creation, Digital Advertising, Cross-Channel Marketing, Generative AI, Analytics, Integrated Marketing Communications, Social Media, Data Analysis, Data Visualization, Data Collection
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Financial Modeling, Variance Analysis, Key Performance Indicators (KPIs), Bookkeeping, Financial Forecasting, Revenue Forecasting, Budget Management, Financial Statement Analysis, Business Reporting, Dashboard, Capital Budgeting, Financial Controls, Financial Reporting, Financial Analysis, Process Improvement, Financial Services, Financial Data, Investments, Predictive Analytics, Data-Driven Decision-Making
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, Microsoft Copilot, AI Workflows, AI Enablement, Generative AI Agents, Model Deployment, No-Code Development, Performance Tuning, Business Logic, Application Deployment, Scalability, Data Integration, User Feedback
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Amazon DynamoDB, Cloud Deployment, Infrastructure as Code (IaC), Databases, Database Systems, Microservices, Cloud Security, User Provisioning, Event-Driven Programming
Beginner · Course · 1 - 3 Months