• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Generative AI Leader

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Google Gemini, Responsible AI, Google Workspace, Generative AI, Google Cloud Platform, AI Product Strategy, Productivity Software, LLM Application, Business Leadership, Unstructured Data, Tool Calling, Data Ethics, Customer experience improvement, Artificial Intelligence, Data Governance, Organizational Strategy, Cloud Computing, Collaboration

    4.7
    Rating, 4.7 out of 5 stars
    ·
    709 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Generative Engine Optimization (GEO) Business Applications

    Skills you'll gain: Content Marketing, Google Analytics, Digital Media Strategy, Marketing Analytics, Market Intelligence, Personalized Service, Automation

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Building the Business Model for Corporate Entrepreneurs

    Skills you'll gain: Business Modeling, Customer Analysis, Business Strategy, Entrepreneurship, Customer Insights, Value Propositions, New Business Development, Target Market, Sustainable Business, Product Development, Innovation, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
    ·
    81 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    S.P. Jain Institute of Management and Research

    Foundation of Global Supply Chains

    Skills you'll gain: Network Planning And Design, Logistics, Inventory Management System, Operations Research, Key Performance Indicators (KPIs), Transportation Operations, Corporate Sustainability, Strategic Planning, Risk Management, Coordination, Demand Planning, Data-Driven Decision-Making, Cost Reduction

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Hardware and Operating Systems

    Skills you'll gain: Peripheral Devices, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Computer Systems, Virtual Machines, Operating Systems, USB, Hardware Troubleshooting, Computing Platforms, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Diseño de Experiencia del Usuario (UX) de Google

    Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, Ideation, Responsive Web Design, Design Elements And Principles, User Experience, User Research, User Interface and User Experience (UI/UX) Design, Human Factors, User Centered Design

    4.8
    Rating, 4.8 out of 5 stars
    ·
    5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    Confidence Mastery Course - Unleash Your Hidden Potential

    Skills you'll gain: Empowerment, Self-Motivation, Overcoming Obstacles, Adaptability, Creativity

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    I

    Illinois Tech

    Healthcare Data Management and Interfaces

    Skills you'll gain: Health Informatics, Medical Records, Health Information Management, Interoperability, Health Care, Electronic Medical Record System, Clinical Data Management, Data Mapping, Data Sharing, Internet Of Things, Emerging Technologies, Data Management, Unstructured Data, Data Integration, Data Modeling

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Marketing Strategy

    Skills you'll gain: Survey Creation, Product Strategy, Marketing Planning, Product Lining, Marketing, Market Research, Brand Management, Consumer Behaviour, Product Marketing, Marketing Communications, Product Lifecycle Management, Value Propositions, Market Analysis, Business Planning, Research Design, Advertising, Peer Review, Case Studies, Target Market, Marketing Strategies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6.2K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    P

    Packt

    Eye Tracking the User Experience: From Design to Analysis

    Skills you'll gain: User Experience, UI/UX Research, User Experience Design, Usability Testing, Design Research, Data Visualization, Usability, User Centered Design, User Research, Interactive Data Visualization, Data Analysis, Qualitative Research, Quantitative Research, Data Validation

    Beginner · Course · 3 - 6 Months

  • A

    Alfaisal University | KLD

    التميز في خدمة وإسعاد المتعاملين

    Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening, Emotional Intelligence

    4.9
    Rating, 4.9 out of 5 stars
    ·
    158 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Clinical Trials Operations

    Skills you'll gain: Clinical Data Management, Clinical Trials, Sample Size Determination, Clinical Research Ethics, Clinical Trial Management Systems, Clinical Research, Data Quality, Quality Assurance, Data Entry, Case Report Forms, Institutional Review Board (IRB), Good Clinical Practices (GCP), Data Cleansing, Data Management, Regulatory Compliance, Data Integrity, Statistical Reporting, Informed Consent, Clinical Documentation, Data Collection

    4.7
    Rating, 4.7 out of 5 stars
    ·
    569 reviews

    Beginner · Specialization · 3 - 6 Months

Searches related to customer insights

customer insights: quantitative techniques
customer insights: new product development orientation
genai for customer insights
enhancing customer insights with generative ai
genai for marketing and customer insights
genai for customer analytics and insights with june
1…535455…303

In summary, here are 10 of our most popular customer insights courses

  • Generative AI Leader: Google Cloud
  • Generative Engine Optimization (GEO) Business Applications: Edureka
  • Building the Business Model for Corporate Entrepreneurs: University of Maryland, College Park
  • Foundation of Global Supply Chains: S.P. Jain Institute of Management and Research
  • Introduction to Hardware and Operating Systems: IBM
  • Diseño de Experiencia del Usuario (UX) de Google: Google
  • Confidence Mastery Course - Unleash Your Hidden Potential: Packt
  • Healthcare Data Management and Interfaces: Illinois Tech
  • Marketing Strategy: IE Business School
  • Eye Tracking the User Experience: From Design to Analysis: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok