Skills you'll gain: Public Key Infrastructure, Cryptography, Encryption, Data Security, Cryptographic Protocols, Data Integrity, Information Systems Security, Key Management, Network Security, Information Privacy, Authentications, Digital Communications

Skills you'll gain: Diversity Equity and Inclusion Initiatives, Higher Education, Social Justice, Community Outreach, Cultural Diversity, Socioeconomics, Case Studies, Advocacy, Legal Proceedings

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Resilience, Growth Mindedness, Persistence, Courage, Personal Development, Optimism, Overcoming Obstacles, Positivity, Cognitive flexibility, Self-Awareness, Emotional Intelligence, Dealing With Ambiguity

Skills you'll gain: Cloud Applications, Google Cloud Platform, Cloud Storage, Application Development, File Management, Cloud Computing, Cloud Services, Development Environment, Data Management

Skills you'll gain: Decision Making, Driving engagement, Behavioral Economics, Human Factors, UI/UX Strategy, User Experience, Persona (User Experience), User Centered Design, User Experience Design, Usability Testing, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Social Skills, Behavioral Management, Product Management, Ethical Standards And Conduct, Digital Marketing

Skills you'll gain: Logo Design, Animations, Adobe After Effects, Motion Graphics, Graphic Design, Design Elements And Principles, Scripting

Skills you'll gain: Salesforce, Web Components, Application Design, Application Development, No-Code Development, UI Components, Cloud Applications, User Interface (UI)

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, TCP/IP, Network Routers, Virtual Private Networks (VPN), OSI Models, Computer Networking, General Networking, Network Protocols, Networking Hardware, Network Switches, Network Troubleshooting, Local Area Networks, Network Performance Management, Network Infrastructure, Wireless Networks, Network Security, Network Model, Network Analysis

Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design

Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Compliance Reporting, Legal Technology, General Data Protection Regulation (GDPR), Microsoft 365, Regulatory Requirements, Audit Planning, AI Enablement, Business Process Automation, Workflow Management, Risk Analysis, Prompt Engineering, Risk Management