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  • Service Recovery

Results for "service recovery"


  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Reliability, Cloud Computing and Machine Learning

    Skills you'll gain: Data Warehousing, Apache Hadoop, Transaction Processing, Distributed Computing, Database Systems, Relational Databases, Database Architecture and Administration, Cloud Computing, Big Data, Data Processing, Machine Learning, Scalability, Data Integrity, Disaster Recovery

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    406 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Risk Management and Incident Response

    Skills you'll gain: Risk Analysis, Risk Management, Incident Response, Business Continuity Planning, Security Management, Threat Modeling, Threat Management, Disaster Recovery, Vulnerability Assessments, Cyber Risk, Cyber Threat Intelligence, Continuous Monitoring, Cybersecurity, Vulnerability Management, Security Strategy, General Data Protection Regulation (GDPR)

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Service Teams

    Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Linux Troubleshooting and System Recovery

    Skills you'll gain: Hardening, Linux Administration, System Monitoring, Linux Commands, Performance Tuning, Linux, Systems Administration, Network Troubleshooting, Unix Commands, File Systems, Debugging, Service Management, OS Process Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    ITIL V4 Explanation of Service Value System & its Components

    Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Design, Agile Methodology, Governance, IT Management, Innovation, Process Improvement and Optimization, Automation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    81 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    خدمة العملاء | Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
    ·
    235 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 7

    Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a services customer satisfaction process

    Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    41 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Solid Waste Processing and Treatment

    Skills you'll gain: Waste Minimization, Environmental Engineering, Environmental Regulations, Sustainable Engineering, Environmental Resource Management, Thermal Management, Land Management, Process Engineering, Chemical Engineering, Mechanical Engineering

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Customer Support digital transformation with HubSpot

    Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

1…678…253

In summary, here are 10 of our most popular service recovery courses

  • Reliability, Cloud Computing and Machine Learning: Johns Hopkins University
  • CVS Health Retail Customer Service: CVS Health
  • Risk Management and Incident Response: Packt
  • GenAI for Customer Service Teams: Coursera
  • Advanced Linux Troubleshooting and System Recovery: Packt
  • HubSpot: Working with a ticketing system : Coursera
  • ITIL V4 Explanation of Service Value System & its Components: EDUCBA
  • خدمة العملاء | Customer Service: Alfaisal University | KLD
  • Cisco Certified Support Technician IT Support 100-140 Unit 7: Pearson
  • Create a services customer satisfaction process: Coursera

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