Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Manufacturing Processes, Computer-Aided Design, 3D Modeling, Industrial Design, Mechanical Design, Product Engineering, Production Process, Process Engineering, Mechanical Engineering, Prototyping, Manufacturing Standards, System Requirements, Physics

Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Local Area Networks, Software-Defined Networking, Computer Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management

Skills you'll gain: Market Opportunities, Business Development, Business Planning, Growth Strategies, New Business Development, Business Strategies, Entrepreneurship, Business Analysis, Feasibility Studies, Goal Setting

Skills you'll gain: Data Lakes, Data Warehousing, Data Pipelines, Data Infrastructure, Data Architecture, Cloud Storage, Google Cloud Platform, Data Processing, Big Data, Cloud Solutions, SQL, Query Languages

Skills you'll gain: Facebook, Social Media Management, E-Commerce, Social Media, Sales Management, Social Media Marketing, Product Planning, Merchandising, Marketing, Business

Skills you'll gain: Process Improvement, Operational Efficiency, Inventory Control, Inventory Management System, Supply Chain Management, Procurement, Capacity Planning, Materials Management, Supply Chain Planning, Demand Planning, Transportation, Supply Chain, and Logistics, Vendor Management, Change Management, Information Technology, Forecasting, Problem Solving

Skills you'll gain: Editing, Prompt Engineering, AI Personalization, Generative AI Agents, Proofreading, Writing, Content Creation, Business Writing, Diversity and Inclusion, ChatGPT, Analysis, Data Ethics, Target Audience, Communication, Communication Strategies

Skills you'll gain: Business Mathematics, Profit and Loss (P&L) Management, Applied Mathematics, Income Statement, Graphing, Financial Analysis, Business Metrics, Business Analysis, Financial Statements, Business Modeling, Arithmetic, Algebra

Skills you'll gain: Content Strategy, Content Marketing, Web Content, Paid media, Content Creation, Email Marketing, Social Media Marketing, Copywriting, Search Engine Optimization, Digital Advertising, Business-To-Consumer, Key Performance Indicators (KPIs), Customer Engagement, B2B Sales

Skills you'll gain: Financial Analysis, Financial Statement Analysis, Cash Flows, Financial Data, Business Metrics, Business Modeling, Income Statement, Balance Sheet, Profit and Loss (P&L) Management, Working Capital, Strategic Decision-Making, Key Performance Indicators (KPIs)

Skills you'll gain: Culture, Cultural Diversity, Sociology, Social Sciences, Social Justice, Political Sciences, Diversity Awareness, Policy Analysis, Economics, Policy, and Social Studies, Media and Communications, Intercultural Competence, Diversity and Inclusion, Critical Thinking