This course is the continuation of "Introduction to Healthcare Supply Chain Operations". If you have not visited the first part yet, please check it out before starting this course. If you have finished the first part of this series: Introduction to Healthcare Supply Chain Operations, you will be able to apply what you learned to your own career. The foundational knowledge and project plan from the introduction are carried through in this deeper dive into healthcare supply chain operations.
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There are 4 modules in this course
Managing the highly uncertain demand and matching this to available capacity in healthcare is a major challenge for many organizations. In this module, you will examine this demand-capacity mismatch and ways in which firms address it. You will examine demand forecasting approaches, capacity planning, queuing or waiting line challenge, and scheduling systems.
What's included
7 videos12 readings7 quizzes2 discussion prompts
Inventory plays an important role in service delivery and performance of the organization. Healthcare organizations hold a wide variety of inventory items that range from commodity items to advanced equipment. However, holding too much inventory is expensive for the organization in part because inventory ties up capital, incurs storage and service costs, and creates a risk that the inventory may be damaged, stolen or become obsolete. This module highlights what inventory is, challenges and players involved, and approaches for improving inventory performance.
What's included
7 videos14 readings9 quizzes1 peer review
Procurement or the acquisition of supplies and services is an important function in healthcare. In this module, you will examine the procurement process and its importance, procurement challenges that organizations in healthcare face, different procurement models, vendor selection process, group purchasing organizations (GPOs) and their role in procurement, and procurement best practices. As you engage with the material throughout this module, reflect on the procurement challenges you observe within your own organization.
What's included
7 videos10 readings9 quizzes1 discussion prompt
Healthcare organizations operate in a dynamic and ever-changing environment where new challenges, opportunities, and threats are the norm. There are many trends that continuously shape the way the organizations in the healthcare sector operate. For example, the Covid-19 pandemic had a profound impact on many organizations across different industries. Some organizations were not able to cope with the challenges brought about by Covid-19 pandemic. It is important that managers appreciate such trends in order to steer their organizations to success in the face of the trends.In this module, you will examine different trends that impact the healthcare sector including innovations, some best practices in the healthcare operations, change management approaches, and a highlight of key lessons in the course
What's included
5 videos8 readings6 quizzes1 peer review
Instructor
Offered by
Recommended if you're interested in Leadership and Management
Northeastern University
University of Illinois Urbana-Champaign
University of Florida
Northeastern University
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