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  • Call Center Experience

Results for "call center experience"


  • G

    Google Cloud

    Call Gemini using the OpenAI Library

    Skills you'll gain: Google Gemini, Gemini, OpenAI API, Multimodal Prompts, Tool Calling, ChatGPT, Cloud API, LLM Application, Prompt Engineering

    Intermediate · Project · Less Than 2 Hours

  • G

    Google Cloud

    Adding a Phone Gateway to a Virtual Agent

    Skills you'll gain: Google Cloud Platform, Virtual Networking

    Intermediate · Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Customer Service Representatives

    Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Getting Started with Security Command Center

    Skills you'll gain: Cloud Management, Cloud Security, Vulnerability Assessments, Vulnerability Management, Security Management, Security Controls, Google Cloud Platform, Configuration Management

    Beginner · Project · Less Than 2 Hours

  • G

    Google Cloud

    Analyzing Findings with Security Command Center

    Skills you'll gain: Data Import/Export, Google Cloud Platform, Data Pipelines, Security Information and Event Management (SIEM), Data Sharing, Cloud Security

    Intermediate · Project · Less Than 2 Hours

  • G

    Google Cloud

    Dialogflow CX: Parameter Manipulation

    Skills you'll gain: Data Validation, Virtual Environment, Scenario Testing, Agentic systems

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    Windows Admin Center

    Skills you'll gain: Operating System Administration, User Accounts, Cloud Management, Security Controls, File Management, UI Components

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Simulation of Call Centre Operations Using R Simmer

    Skills you'll gain: Simulations, Resource Management, Call Center Experience, Process Management, Workflow Management, Data Analysis, Process Analysis, Plot (Graphics), R Programming, Statistical Analysis, Statistical Modeling

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 9

    Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, Network Troubleshooting, Telecommuting, Information Technology, Collaborative Software, Data Security, Artificial Intelligence

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    Introduction to AI for customer care professionals

    Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Personalization, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Customer Service, Customer experience improvement, Self Service Technologies, Digital Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Cisco Certified Support Technician IT Support 100-140 Unit 7

    Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Introduction to Migration Center Servers Assessments

    Skills you'll gain: Data Import/Export, Financial Analysis, Management Reporting, Cloud Technologies, IT Automation, Data Migration, Google Cloud Platform, Cloud Management, Cloud Infrastructure, Performance Reporting

    Intermediate · Project · Less Than 2 Hours

1…789…468

In summary, here are 10 of our most popular call center experience courses

  • Call Gemini using the OpenAI Library: Google Cloud
  • Adding a Phone Gateway to a Virtual Agent: Google Cloud
  • GenAI for Customer Service Representatives: Coursera
  • Getting Started with Security Command Center: Google Cloud
  • Analyzing Findings with Security Command Center: Google Cloud
  • Dialogflow CX: Parameter Manipulation: Google Cloud
  • Windows Admin Center: Packt
  • Simulation of Call Centre Operations Using R Simmer: Coursera
  • Cisco Certified Support Technician IT Support 100-140 Unit 9: Pearson
  • Introduction to AI for customer care professionals: AI Business School

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