• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Training

Results for "customer service training"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Design Ethical AI Rewards and Policies

    Skills you'll gain: Reinforcement Learning, Regulatory Compliance, Due Diligence, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Policy Analysis, Policy Development, Algorithms

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Event Marketing Design in Canva

    Skills you'll gain: Event Marketing, Marketing Design, Canva (Software), Marketing Materials, A/B Testing, Promotional Materials, Event Management, Logo Design, Email Marketing, Cross-Channel Marketing, Social Media Campaigns, Branding, Drive Engagement, Experience Design, Graphic and Visual Design, Typography, Design Elements And Principles, Color Theory

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    B

    Board Infinity

    Emotional Intelligence in the Workplace

    Skills you'll gain: Emotional Intelligence, Resilience, Relationship Building, Team Motivation, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    B

    Board Infinity

    Mastering Brand Awareness: Fundamentals to Advanced

    Skills you'll gain: Target Audience, Marketing Psychology, Digital Media Strategy, Target Market, Paid media, Marketing Analytics, Social Media Campaigns, Persona Development, Marketing, Google Analytics, Social Media, Storytelling, Content Strategy

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    IA en salud y prevención de lesiones

    Skills you'll gain: AI Personalization, Medical Equipment and Technology, AI Enablement, Risk Modeling, Health Systems, Artificial Intelligence and Machine Learning (AI/ML), Physical Stamina, Accident Prevention, Predictive Modeling, Healthcare Ethics, Pediatrics, Emerging Technologies, Load Balancing, Real Time Data, Health Education, Machine Learning, Child Health, Biomedical Engineering, Data Modeling, Child Development

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    K

    Knowledge Accelerators

    From Excel to Power BI

    Skills you'll gain: Power BI, Data Visualization, Interactive Data Visualization, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Synthesis, Trend Analysis, Excel Formulas, Data Manipulation, Business Analytics, Data Management, Key Performance Indicators (KPIs), Data Quality

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.7K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Healthcare Career Explorer Nurse Practitioner (NP)

    Skills you'll gain: Smart Goals, Professional Development, Nursing Administration, Nursing Process, Care Coordination, Nursing, Clinical Nursing, Nursing Care, Nursing and Patient Care, Nursing Practices, Clinical Leadership, Direct Patient Care, Patient Advocacy, Patient-centered Care, Leadership, Health Administration, Initiative and Leadership, Collaboration

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Introduction to Vertex AI Studio

    Skills you'll gain: Prompt Engineering, Model Deployment, Google Gemini, Multimodal Prompts, Generative AI, Ideation, Product Lifecycle Management, AI Product Strategy, LLM Application, Google Cloud Platform, Prototyping

    4.7
    Rating, 4.7 out of 5 stars
    ·
    238 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Power BI Connectivity, AI Integration & Reporting

    Skills you'll gain: Responsible AI, Power BI, Microsoft Azure, Microsoft Copilot, Business Intelligence, Data Architecture, Business Reporting, AI Personalization, Pandas (Python Package), Python Programming, Predictive Modeling, Generative AI, Matplotlib, Data Wrangling, Artificial Intelligence and Machine Learning (AI/ML), Data Transformation, Data Visualization, Data Governance, R Programming, Continuous Deployment

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Project Management: Costs, Risk, Quality, and Compliance

    Skills you'll gain: Cost Management, Cost Estimation, Risk Management, Project Controls, Project Risk Management, Risk Analysis, Compliance Management, Budget Management, Project Planning, Project Management Software, Project Management, Quality Assurance, Cost Reduction, Agile Project Management, Microsoft Excel, Team Leadership, Microsoft Word, Leadership, Leadership Development, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Redux, State Management, and Advanced React Concepts

    Skills you'll gain: Bootstrap (Front-End Framework), Web Applications, Web Development Tools, Microsoft Azure, Authentications, Authorization (Computing)

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Managing AI Projects That Ship and Scale

    Skills you'll gain: Milestones (Project Management), Acceptance Testing, CI/CD, Scope Management, MLOps (Machine Learning Operations), Feature Engineering, Governance Risk Management and Compliance, Capacity Management, Responsible AI, Smart Goals, Project Risk Management, Compliance Management, Stakeholder Communications, Data Governance, Risk Analysis, Model Evaluation, Applied Machine Learning, Project Planning, Risk Management, Mitigation

    Intermediate · Specialization · 3 - 6 Months

Searches related to customer service training

generative ai in customer service operations training
1…727374…627

In summary, here are 10 of our most popular customer service training courses

  • Design Ethical AI Rewards and Policies: Coursera
  • Event Marketing Design in Canva: Coursera
  • Emotional Intelligence in the Workplace: Board Infinity
  • Mastering Brand Awareness: Fundamentals to Advanced: Board Infinity
  • IA en salud y prevención de lesiones: Real Madrid Graduate School Universidad Europea
  • From Excel to Power BI: Knowledge Accelerators
  • Healthcare Career Explorer Nurse Practitioner (NP): Coursera
  • Introduction to Vertex AI Studio: Google Cloud
  • Power BI Connectivity, AI Integration & Reporting: Edureka
  • Project Management: Costs, Risk, Quality, and Compliance: Logical Operations

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok