Skills you'll gain: Community Organizing, Social Justice, Community and Social Work, Advocacy, Cultural Responsiveness, Journalism, Public Safety and National Security, Diversity Awareness, Public History, Public Policies

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Oracle SQL Developer, Oracle Databases, Database Design, Data Manipulation, SQL, Relational Databases, Database Management, Databases, Data Transformation, Case Studies, Query Languages, Pivot Tables And Charts, Data Analysis, Performance Tuning, Business Intelligence, Analytics

Skills you'll gain: Virtual Teams, Telecommuting, Team Leadership, Team Management, Peer Review, Workplace inclusivity, Rapport Building, Team Building, Management Training And Development, Leadership and Management, Teamwork, Collaboration, Leadership, Collaborative Software, Delegation Skills, Organizational Leadership, Cross-Functional Collaboration, Diversity and Inclusion, Trustworthiness, Communication

Skills you'll gain: Cloud Infrastructure, Cloud Computing, Digital Transformation, Public Cloud, Infrastructure As A Service (IaaS), Hybrid Cloud Computing, Platform As A Service (PaaS), Software As A Service, Business Transformation, Technology Strategies, Cloud Security, Multi-Cloud, Private Cloud, Scalability

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment

Skills you'll gain: Business Ethics, Personal Integrity, Organizational Leadership, Corporate Sustainability, Ethical Standards And Conduct, Leadership, Decision Making, Leadership Development, Sustainable Development, Social Impact, Social Justice, Self-Awareness, Personal Development

Skills you'll gain: Marketing Psychology, Market Analysis, Consumer Behaviour, Marketing, Market Research, Marketing Planning, Strategic Marketing, Marketing Strategies, Competitive Analysis, Target Audience, Proposal Development, Marketing Channel, Business-To-Consumer, Cross-Channel Marketing, Ethical Standards And Conduct

Skills you'll gain: Relational Databases, Databases, Spreadsheet Software, Collaborative Software, Project Management Software, Cloud Services, Collaboration, Cloud Computing, Data Import/Export

Skills you'll gain: Responsible AI, Account Management, Generative AI Agents, Data Ethics, Sales Enablement, Proposal Development, General Sales Practices, Market Analysis, Market Trend, Workflow Management, Prompt Engineering, Innovation, Business Communication, Customer Relationship Management

Skills you'll gain: Generative Adversarial Networks (GANs), Generative AI, Autoencoders, Deep Learning, Convolutional Neural Networks, Tensorflow, Unsupervised Learning, Dimensionality Reduction, Model Evaluation

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Technical Communication, Intrusion Detection and Prevention, Cybersecurity, Vulnerability Management, Continuous Monitoring, Threat Management, Communication Strategies, Digital Forensics, Root Cause Analysis