Skills you'll gain: Entrepreneurship, Social Impact, Capital Budgeting, Entrepreneurial Finance, Investment Management, Investments, Due Diligence, Fundraising, Business Metrics, Key Performance Indicators (KPIs), Growth Strategies, Business Modeling, Capital Markets, Finance, Financial Management, Business Strategy, Business Management

Skills you'll gain: User Experience Design, Data Storytelling, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization

Skills you'll gain: Customer Analysis, Customer experience improvement, Customer Insights, Customer Service, Trend Analysis, Case Studies, System Implementation

Skills you'll gain: Healthcare Ethics, Clinical Leadership, Patient Advocacy, Patient Safety, Clinical Nursing, Patient-centered Care, Informed Consent, Nursing Practices, Health Care Procedure and Regulation, Accountability, Risk Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance

Skills you'll gain: Clinical Documentation, Responsible AI, Revenue Cycle Management, No-Code Development, Electronic Medical Record, Medical Billing and Coding, Patient Education And Counseling, Health Information Management and Medical Records, Patient Education and Support, AI Security, Health Informatics, Generative AI, Business Process Automation, Patient Communication, Data Governance, Healthcare Industry Knowledge, Real Time Data, Smart Goals

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making

Skills you'll gain: Pharmaceuticals, Health Systems, Healthcare Industry Knowledge, Medicaid, Medicare, Health Care, Payment Systems, Drug Development, Health Policy, Public Health, Medical Billing, Value-Based Care, Health Disparities, Health Care Administration, Tax Laws

Skills you'll gain: Prioritization, Health Equity, Health Policy, Health Care, Cost Benefit Analysis, Pharmaceuticals, Public Health, Policy Analysis, Resource Allocation, Price Negotiation, Decision Making, Governance, Health Technology, Ethical Standards And Conduct, Stakeholder Engagement

Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Operational Analysis, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Process Development, Systems Integration, Innovation

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving