This course is best suited for individuals currently in the healthcare sector, as a provider, payer, or administrator. Individuals pursuing a career change to the healthcare sector may also be interested in this course.

Engaging in Improving Patient Experience Through Analytics
Northeastern UniversityAbout this Course
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Beginner Level
Approx. 15 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessSkills you will gain
- Analytics
- Decision Support System
- Innovation
Flexible deadlines
Reset deadlines in accordance to your schedule.
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Coursera Labs
Includes hands on learning projects.
Learn more about Coursera Labs Beginner Level
Approx. 15 hours to complete
English
Could your company benefit from training employees on in-demand skills?
Try Coursera for BusinessOffered by
Start working towards your Master's degree
This course is related to the 100% online MS in Management: Healthcare from Northeastern University . It will provide you with a preview of the topics, materials and instructors so you can decide if the full online degree program is right for you.
Syllabus - What you will learn from this course
2 hours to complete
Predicting Outcomes
2 hours to complete
4 videos (Total 13 min), 8 readings, 1 quiz
4 hours to complete
Whole Picture Recommendations
4 hours to complete
7 videos (Total 28 min), 12 readings, 2 quizzes
6 hours to complete
Operational Considerations
6 hours to complete
2 videos (Total 5 min), 8 readings, 2 quizzes
3 hours to complete
Business Case Considerations
3 hours to complete
1 video (Total 2 min), 6 readings, 1 quiz
Frequently Asked Questions
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