About this Course

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Beginner Level

beginning course

Approx. 6 hours to complete
English

What you will learn

  • Describe the importance of managing office-based processes for improving patient outcomes and experience, as well as clinical quality.

  • Describe the importance of managing supporting functions for improving patient outcomes and experience, as well as clinical quality.

  • Formulate a basic understanding of the relationship between managing processes and supporting functions to improve patient outcomes and experience.

Skills you will gain

Health EducationPublic HealthHealth Care
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level

beginning course

Approx. 6 hours to complete
English

Offered by

Placeholder

University of Houston

Syllabus - What you will learn from this course

Week
1

Week 1

3 hours to complete

Introduction to Managing Office Processes in a Value-Based Care Practice

3 hours to complete
12 videos (Total 66 min), 3 readings, 1 quiz
12 videos
How This Course Works3m
Overview of This Module3m
Level Set: Managing Office Processes10m
Effective Management of Office Processes4m
Patient-Centered Medical Home and Team-Based Care8m
Preventive and Screening Services4m
Annual Wellness Visits8m
Managing Acute Needs via an Open Access Model8m
Quality of Care Management/HEDIS5m
Coding to Support Enhanced Coordination3m
Staffing4m
3 readings
From Triple Aim to Quadruple Aim: Care of the Patient Requires Care of the Provider10m
Explore the Optional Resources for Module 110m
References for Module 110m
1 practice exercise
Module 1 Quiz30m
Week
2

Week 2

2 hours to complete

Supporting Functions to Improve Outcomes

2 hours to complete
15 videos (Total 73 min), 2 readings, 1 quiz
15 videos
Medical Management4m
Utilization Management5m
Evidence-Based Clinical Guidelines4m
Case Management5m
The Care Team and Case Management4m
Data Management8m
Pharmacy Management5m
Drug Coverage and Pharmacy Benefits9m
Registries2m
Analytics3m
Technology3m
Guidelines, Types of Evidence, and Recommendations3m
Coordination Around SDoH/Community Resources4m
Accountable Care Atlas1m
2 readings
Explore the Optional Resources for Module 210m
References for Module 210m
1 practice exercise
Module 2 Quiz30m
Week
3

Week 3

1 hour to complete

Course Project: Making This My Own

1 hour to complete

About the Value-Based Care Specialization

Value-Based Care

Frequently Asked Questions

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