
Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Writing, Storytelling, Journals, Personal Development, Persistence, Lifelong Learning, Self-Awareness, Self-Motivation, Self-Discipline, Resilience, Creativity, Mindfulness, Mental Concentration, Emotional Intelligence, Overcoming Obstacles
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Data Visualization, Sales Management, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Service, Business Reporting, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Operational Analysis, Process Improvement, Statistical Methods, Continuous Improvement Process, Innovation, Operations Management, Probability & Statistics, Problem Solving
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Sales Process, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Empower School of Health
Skills you'll gain: Healthcare 5.0, Health Systems, Health Policy, Robotics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Management, Social Media, Customer Service, Customer Relationship Management, Business Communication, Customer Communications Management, Drive Engagement, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Clinical Documentation, Quality Assurance, Anomaly Detection, AI Workflows, AI Enablement, Clinical Monitoring, Generative AI, Microsoft Azure, Healthcare Industry Knowledge, Health Informatics, Regulatory Compliance, Unstructured Data, Natural Language Processing, Speech Language Pathology, Medical Terminology, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
Intermediate · Course · 1 - 3 Months