
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Relational Databases, Data Storage Technologies
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Help Desk Support, Medical Equipment, System Support, Technical Support, Patient Education and Support, Health Care, Issue Tracking, Network Support, Change Control, Medical Devices, Electronic Medical Record, Change Requests, Disaster Recovery, Technical Documentation, Software Installation, General Networking
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Relationship Building, Active Listening, Mindfulness, Stress First Aid, Crisis Intervention, Mentorship, Community Development, Resourcefulness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Operating Systems, Hardware Troubleshooting, Desktop Support, Network Troubleshooting, Network Security, Computer Hardware, Network Support, System Support, Microsoft Windows, Systems Administration, Networking Hardware, Mac OS, Technical Support, System Configuration, Technical Support and Services, Operating System Administration, Network Infrastructure, Data Storage, Command-Line Interface, Peripheral Devices
Intermediate · Specialization · 3 - 6 Months

Pearson
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Identity and Access Management, Amazon Web Services, Cloud Hosting, Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud Services, Authentications, Cloud Applications, Authorization (Computing), Virtual Private Networks (VPN), Virtual Machines, Computer Networking, User Accounts, Security Controls, Network Security, Network Routing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Contingency Planning, Business Continuity Planning, Security Management, Incident Response, Disaster Recovery, Data Centers, Incident Management, Security Controls, Cybersecurity, Information Systems Security, Infrastructure Security, Enterprise Security, Configuration Management, Data Security, Change Control
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Computer Literacy, End User Training and Support, Productivity, Empowerment, Calendar Management, Telecommunications, Self Service Technologies, Personal Development, Digital Communications, Photography, Information Privacy, Global Positioning Systems, Communication
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency
Mixed · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: CI/CD, Disaster Recovery, Infrastructure as Code (IaC), Business Continuity, Cloud Computing, IT Automation, Version Control, Cloud Infrastructure, Automation, Application Deployment, Configuration Management, Project Documentation
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Stress Management, Resilience, Crisis Intervention, Community Health, Personal Development, Mental Health, Case Studies, Health Promotion, Positive Behavior Support, Recognizing Others, Empathy, Self-Awareness, Needs Assessment, Communication
Beginner · Course · 1 - 4 Weeks