
Skills you'll gain: Slack (Software), Document Management, Collaborative Software, Team Management, Project Management, Organizational Skills, Productivity Software, File Management, Business Communication, Communication
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Account Management, Generative AI Agents, Sales Enablement, Proposal Development, Market Analysis, Market Trend, Workflow Management, Business Workflow Analysis, Prompt Engineering, Innovation, AI Personalization, Business Ethics, Business Communication, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Strategic Communication, Technical Communication, Project Management
Beginner · Course · 1 - 3 Months
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, Customer Retention, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Workflow Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Internet Of Things, Automation, Data Management, Systems Architecture, Hardware Architecture, Network Protocols, Interoperability, Information Systems Security, Integration Testing, Emerging Technologies, Communication Systems, Systems Design, Analytics, Real Time Data
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Workflow Management, Construction Management, Collaborative Software, Project Management, Project Planning, Project Management Software, Project Coordination, Project Controls, Project Schedules, Resource Allocation, Collaboration, Team Oriented, Case Studies, Scheduling, Document Management, Automation, Budget Management, Budgeting
Intermediate · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music, Media Production, Instrumental Music, Automation, File Management, Electronic Media
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Email Automation, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Anthropic Claude, Driving engagement, HubSpot CRM, Personalized Service, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Automation, Analytics
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Mobile Security, Investigation, Mobile Development, Apple iOS, Criminal Investigation and Forensics, Android (Operating System), Application Security, Legal Proceedings, Cybersecurity, File Systems, Malware Protection, Computer Security, Secure Coding, Computer Security Incident Management, Cloud Security, Security Strategy, Analysis, Encryption, Debugging, Disaster Recovery
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Development, Customer Engagement, Responsible AI, Lead Generation, Sales Enablement, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Data Ethics
Intermediate · Course · 1 - 4 Weeks