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Business Skills Courses

Business skills courses can help you learn financial analysis, marketing strategies, negotiation techniques, and project management principles. You can build skills in effective communication, team leadership, and strategic planning. Many courses introduce tools like Excel for data analysis, CRM software for managing customer relationships, and project management platforms to streamline workflows.


Popular Business Skills Courses and Certifications


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    Logical Operations

    Excellence in Customer Service (Advanced)

    Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment

    Mixed · Course · 1 - 3 Months

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    Coursera

    Procurement & Sourcing Operations

    Skills you'll gain: Request for Proposal, Request For Quotation (RFQ), Strategic Sourcing, Document Management, Supplier Management, Purchasing, Procurement, Business Writing, Cost Benefit Analysis, Vendor Management, Business Communication, Market Research, Cost Management, Risk Analysis, Spreadsheet Software, Financial Analysis, Workflow Management, Data-Driven Decision-Making, Contract Compliance, Data Analysis

    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Professional Sales Mastery

    Skills you'll gain: Sales Territory Management, Enterprise Sales, Cold Calling, Lead Generation, Selling Techniques, Sales Training, B2B Sales, Sales Management, Sales, AI Personalization, Responsible AI, Sales Prospecting, Consultative Selling, Strategic Leadership, Generative AI Agents, Sales Pipelines, Customer Relationship Management, Business Process, Business Strategy, Customer Engagement

    4.6
    Rating, 4.6 out of 5 stars
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    380 reviews

    Intermediate · Specialization · 3 - 6 Months

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    HRCI

    HRCI Human Resource Associate

    Skills you'll gain: Talent Acquisition, Training and Development, Compensation and Benefits, Training Programs, Recruitment, Employee Training, Full Cycle Recruitment, Job Analysis, Employee Performance Management, Compensation Management, Performance Appraisal, Job Evaluation, Developing Training Materials, Compensation Strategy, Performance Management, Human Resource Policies, Compliance Management, Regulatory Compliance, Employee Relations, Business Continuity Planning

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    3.1K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Coursera

    Track and Update Vendor Performance Data

    Skills you'll gain: Data Entry, Data Integrity, Performance Metric, Business Intelligence, Performance Analysis, Standard Operating Procedure, Vendor Management, Performance Measurement, Supplier Performance Management, Data Validation, Data Maintenance, Performance Reporting, Verification And Validation, Data Capture, Data Management, Record Keeping, Procurement

    Beginner · Course · 1 - 4 Weeks

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    CertNexus

    AIBIZ (Exam AIZ-210)

    Skills you'll gain: Artificial Intelligence, AI Enablement, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Business Requirements, Responsible AI, AI Security, Data Ethics, Process Improvement, Process Improvement and Optimization, Environmental Social And Corporate Governance (ESG), Cloud Computing, Process Optimization, User Experience, Customer Service, Big Data, Data Security, Operational Efficiency, Marketing, Data Quality

    Mixed · Course · 1 - 4 Weeks

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    University of Michigan

    Inspiring and Motivating Individuals

    Skills you'll gain: Goal Setting, Visionary, Motivational Skills, Smart Goals, Verbal Communication Skills, Employee Engagement, Constructive Feedback, Communication, Leadership, Cultural Diversity, Leadership Development, Team Building, People Development, Influencing, Non-Verbal Communication, Compensation Strategy, Industrial and Organizational Psychology

    4.8
    Rating, 4.8 out of 5 stars
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    6K reviews

    Beginner · Course · 1 - 3 Months

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    Logical Operations

    Getting the Most from Your Documents with GenAI

    Skills you'll gain: Google Gemini, Google Docs, Generative AI, Gemini, Brainstorming, Microsoft Word, Microsoft Copilot, Prompt Engineering, ChatGPT, Productivity Software, Business Writing, Microsoft Office, Microsoft 365, Artificial Intelligence, Writing, Creative Problem-Solving, Business Communication, User Interface (UI), Problem Solving, Critical Thinking and Problem Solving

    Mixed · Course · 1 - 4 Weeks

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    University of Illinois Urbana-Champaign

    Mastering Money: Risk, Wealth, and Our Economy

    Skills you'll gain: Insurance, Portfolio Risk, Supply And Demand, Insurance Policies, Risk Management, Investments, Wealth Management, Risk Management Framework, Portfolio Management, Market Dynamics, Financial Planning, Investment Management, Finance, Economics, Asset Management, Financial Management, Economic Development, Behavioral Economics, Cost Benefit Analysis, Business Economics

    4.8
    Rating, 4.8 out of 5 stars
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    3.3K reviews

    Beginner · Specialization · 1 - 3 Months

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    Logical Operations

    Prompt Engineering for AI Text Generation

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, Generative AI, Business Communication, AI Enablement, Responsible AI, Data Ethics, LLM Application, Large Language Modeling, Artificial Intelligence, Customer Service, Marketing

    Mixed · Course · 1 - 4 Weeks

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    Logical Operations

    Logical Selling: A Practical Approach to Increase Sales

    Skills you'll gain: Sales Territory Management, B2B Sales, Closing (Sales), Sales Process, Sales Training, Sales, Enterprise Sales, Sales Development, Negotiation, General Sales Practices, Sales Strategy, Advertising Sales, Phone Sales, Inside Sales, Regional Sales, Sales Prospecting, Sales Presentations, Price Negotiation, Sales Enablement, Prospecting and Qualification

    Mixed · Course · 1 - 3 Months

  • Status: New
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    AI Business School

    Introduction to AI for marketing professionals

    Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Enablement, Marketing, Marketing Automation, Artificial Intelligence, Content Creation, Digital Transformation

    3.6
    Rating, 3.6 out of 5 stars
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    7 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular business skills courses

  • Excellence in Customer Service (Advanced): Logical Operations
  • Procurement & Sourcing Operations: Coursera
  • Professional Sales Mastery: Coursera
  • HRCI Human Resource Associate: HRCI
  • Track and Update Vendor Performance Data: Coursera
  • AIBIZ (Exam AIZ-210): CertNexus
  • Inspiring and Motivating Individuals: University of Michigan
  • Getting the Most from Your Documents with GenAI: Logical Operations
  • Mastering Money: Risk, Wealth, and Our Economy: University of Illinois Urbana-Champaign
  • Prompt Engineering for AI Text Generation: Logical Operations

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