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  • Gestao De Relacionamento Com O Cliente Crm

Results for "gestão de relacionamento com o cliente (crm)"


  • Status: New
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    EDUCBA

    Customer-Centric CRM Strategy and Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis

    Beginner · Specialization · 1 - 3 Months

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    EDUCBA

    CRM: Analyze, Apply & Optimize Customer Success

    Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Automation, Key Performance Indicators (KPIs)

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    Customer Relationship Management with Case Study

    Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    CRM Strategies: Analyze, Design & Implement

    Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Fundação Instituto de Administração

    Fundamentos da Gestão do Sucesso do Cliente

    Skills you'll gain: Customer Success Management, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Process Design, Value Propositions, Business Analysis, Business Transformation, Business Solutions

    4.8
    Rating, 4.8 out of 5 stars
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    58 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    Universidade de São Paulo

    Introdução aos Princípios e Práticas da Gestão De Projetos

    Skills you'll gain: Project Schedules, Cost Estimation, Project Performance, Project Controls, Project Risk Management, Risk Analysis, Conflict Management, Stakeholder Management, Scheduling, Work Breakdown Structure, Peer Review, Project Planning, Quality Management, Project Documentation, Project Management, Estimation, Milestones (Project Management), Timelines, Organizational Structure, Performance Metric

    4.8
    Rating, 4.8 out of 5 stars
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    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

What brings you to Coursera today?

  • Status: Preview
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    S

    Starweaver

    Customer Relationship Management

    Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling

    4.6
    Rating, 4.6 out of 5 stars
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    247 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Fundação Instituto de Administração

    Inteligência Artificial Aplicada ao CRM

    Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, Data Mining, Data-Driven Decision-Making, Predictive Analytics, Sales Process, Ggplot2, Data Visualization Software, Plot (Graphics), Data Modeling, R Programming, Customer Insights, Customer experience strategy (CX), Data Science, Data Analysis, Business Analytics, Data Processing, Data Manipulation, Applied Machine Learning

    4.4
    Rating, 4.4 out of 5 stars
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    99 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
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    Google

    Marketing digital e e-commerce do Google

    Skills you'll gain: Email Marketing, Google Ads, Paid media, Social Media Marketing, Search Engine Optimization, Google Analytics, Customer Retention, Marketing Budgets, Loyalty Programs, Order Fulfillment, Search Engine Marketing, Web Analytics, Marketing Analytics, Media Planning, Customer experience strategy (CX), Online Advertising, Email Automation, Marketing, Digital Marketing, E-Commerce

    4.9
    Rating, 4.9 out of 5 stars
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    326 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
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    Khalifa University

    AI for Executives: AI for Customer Relationship Management

    Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Fundação Instituto de Administração

    Gestão de Recursos Humanos

    Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Human Capital, Team Performance Management, Team Management, Diversity Programs, Fundraising, Compensation and Benefits, Business Transformation, Compensation Management, Compensation Strategy, Employee Retention, Benefits Administration, Training and Development, People Management, Business Leadership, People Development, Strategic Leadership, Employee Performance Management

    4.7
    Rating, 4.7 out of 5 stars
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    79 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
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    Fundação Instituto de Administração

    As Competências do Especialista no Sucesso do Cliente

    Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations

    4.8
    Rating, 4.8 out of 5 stars
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    22 reviews

    Beginner · Course · 1 - 4 Weeks

1234…339

In summary, here are 10 of our most popular gestão de relacionamento com o cliente (crm) courses

  • Customer-Centric CRM Strategy and Management: EDUCBA
  • CRM: Analyze, Apply & Optimize Customer Success: EDUCBA
  • Customer Relationship Management with Case Study: EDUCBA
  • CRM Strategies: Analyze, Design & Implement: EDUCBA
  • Fundamentos da Gestão do Sucesso do Cliente: Fundação Instituto de Administração
  • Introdução aos Princípios e Práticas da Gestão De Projetos: Universidade de São Paulo
  • Customer Relationship Management: Starweaver
  • Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
  • Marketing digital e e-commerce do Google: Google
  • AI for Executives: AI for Customer Relationship Management: Khalifa University

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