Fundação Instituto de Administração
Inteligência Artificial Aplicada ao CRM Specialization
Fundação Instituto de Administração

Inteligência Artificial Aplicada ao CRM Specialization

Estratégia centrada no consumidor e tecnologia. Entenda como uma eficiente gestão de dados pode tornar a experiência do seu cliente única, aumentando o engajamento com sua marca e gerando receita para a empresa.

Taught in Portuguese (Brazil)

Anderson França
Beatriz Pimenta

Instructors: Anderson França

Included with Coursera Plus

Specialization - 4 course series

Get in-depth knowledge of a subject

4.4

(35 reviews)

Beginner level

Recommended experience

2 months at 10 hours a week
Flexible schedule
Learn at your own pace

Specialization - 4 course series

Get in-depth knowledge of a subject

4.4

(35 reviews)

Beginner level

Recommended experience

2 months at 10 hours a week
Flexible schedule
Learn at your own pace

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Specialization - 4 course series

CRM, Dados e o Futuro Centrado no Cliente

Course 125 hours4.7 (39 ratings)

What you'll learn

Skills you'll gain

Category: Dados orientados ao cliente
Category: análise de dados
Category: Organização data-driven
Category: CRM orientado a dados

Introdução à Ciência e Engenharia de Dados

Course 230 hours4.3 (26 ratings)

What you'll learn

Skills you'll gain

Category: Big Data
Category: Ciência de Dados
Category: Engenharia de Dados
Category: Mineração de Dados
Category: Inteligencia Artificial

What you'll learn

What you'll learn

Skills you'll gain

Category: Aprendizado de Máquina
Category: Inteligência Artifical
Category: CRM orientado a dados

Instructors

Anderson França
Fundação Instituto de Administração
10 Courses3,617 learners

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