Skills you'll gain: Database Development, Continuous Deployment, Database Management Systems

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Performance Metric, Self Service Technologies, Staff Management, Customer experience improvement, No-Code Development, Process Design

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), DevOps, Application Deployment

Skills you'll gain: AI Personalization, Amazon Web Services, Amazon S3, Predictive Modeling, Applied Machine Learning

Skills you'll gain: Amazon Web Services, Document Management, Unstructured Data, Business Process Automation

Skills you'll gain: Amazon Web Services, Control Panels, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls, Telephone Skills

Skills you'll gain: Amazon Web Services, AWS SageMaker, Amazon S3, Natural Language Processing, Text Mining, Unstructured Data, Solution Architecture, Software Architecture

Skills you'll gain: Amazon Web Services, Application Deployment, Serverless Computing, Artificial Intelligence, Amazon CloudWatch, Cloud-Based Integration, Amazon DynamoDB, AWS Identity and Access Management (IAM), Natural Language Processing, Cloud Services, Development Testing

Skills you'll gain: AWS CloudFormation, Amazon Web Services, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering

Skills you'll gain: Natural Language Processing, Amazon Web Services, Self Service Technologies, Usability, Human Computer Interaction, Human Machine Interfaces, Security Requirements Analysis, Service Level