Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Berklee
Skills you'll gain: Musical Composition, Music Performance, Music, Media Production, Music Theory, Instrumental Music, File Management, Performing Arts, Post-Production, Design Thinking, Creativity, Electronic Media, Design Software, Automation, Editing, Technical Support, System Configuration, System Requirements
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Infographics, Storyboarding, Canva (Software), Prompt Engineering, Copywriting, Generative AI, Content Creation, Blogs, Marketing Psychology, Marketing Communications, Collaborative Software, ChatGPT, Marketing, Online Advertising, Graphic Design, Writing and Editing, Brand Awareness, Artificial Intelligence, Search Engine Optimization, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: LinkedIn, Interviewing Skills, Critical Thinking, Adobe Acrobat, Creativity, Design, Presentations, Branding, Storytelling, Communication, Professional Development, Professional Networking, Self-Awareness, Digital Communications
Beginner · Course · 1 - 4 Weeks

Oracle AI Database
Skills you'll gain: SQL, Oracle Databases, Database Management, Oracle Cloud, Database Design, Relational Databases, Databases, Cloud Management, Data Management, User Provisioning
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Enterprise Resource Planning, Business Systems Analysis, Systems Analysis, Requirements Analysis, Cybersecurity, Business Requirements, Business Systems, Cloud Computing, IT Management, Supply Chain Systems, Change Management, Business Technologies, Information Technology, Organizational Change, Technology Strategies, System Implementation, User Requirements Documents, Technology Solutions, Project Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Business Strategies, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

Edureka
Skills you'll gain: Responsible AI, Data Storytelling, Data Presentation, Predictive Modeling, Decision Support Systems, Operational Efficiency, Automation, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Decision Making, Business Analytics, Agentic systems, MLOps (Machine Learning Operations), Forecasting, Predictive Analytics, Scikit Learn (Machine Learning Library), Machine Learning, Data Security, Text Mining
Intermediate · Specialization · 1 - 3 Months

University of California, Davis
Skills you'll gain: Intellectual Property, Research, Research Methodologies, Personal Development, Research Design, Research and Design, Curiosity, Science and Research, Problem Solving, Persistence, Persuasive Communication, Time Management, Student Engagement, Goal Setting, Journals, Communication, Ethical Standards And Conduct, Strategic Thinking, Decision Making, Safety and Security
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AWS SageMaker, Exploratory Data Analysis, Feature Engineering, Dashboard, Interactive Data Visualization, Data Presentation, Data Visualization, Data Pipelines, Project Documentation, Solution Delivery, Data Storytelling, Amazon Web Services, Data Analysis, Data Integration, Technical Documentation, Business Intelligence, Cloud Infrastructure, Technical Communication, Automation, Project Management
Beginner · Course · 1 - 3 Months

Lund University
Skills you'll gain: Sustainable Business, Sustainable Design, Sustainable Development, Corporate Sustainability, Environment and Resource Management, Materials Management, Business Modeling, Environmental Science, Waste Minimization, Drive Engagement, Supply Chain Management, Environmental Policy, Business Analysis, Innovation, Policy Analysis, Policy Development
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Embedded Systems, Internet Of Things, Embedded Software, Network Protocols, Wireless Networks, Computer Hardware, Network Architecture, System Software
Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Storage, Cloud Platforms, Infrastructure As A Service (IaaS), Middleware, Containerization, Data Storage Technologies, Virtualization, Virtual Machines, Cloud Applications, Amazon S3, Platform As A Service (PaaS)
Intermediate · Course · 1 - 3 Months