Skills you'll gain: Control Panels, End User Training and Support, Self Service Technologies, Amazon Web Services

Skills you'll gain: Document Management, Amazon Web Services, Information Management, Technical Documentation, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, Software Architecture

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

Skills you'll gain: AWS CloudFormation, Amazon Elastic Compute Cloud, Event-Driven Programming, Serverless Computing, Event Monitoring, Software Engineering

Skills you'll gain: Cloud Computing, Cloud Services, Cloud Technologies, Cloud Infrastructure, Cloud Computing Architecture, Public Cloud, Infrastructure As A Service (IaaS), Serverless Computing, Amazon Web Services, Virtual Machines, Hybrid Cloud Computing, Software As A Service, Private Cloud, Microsoft Azure, Platform As A Service (PaaS), Scalability

Skills you'll gain: Generative AI, AI Personalization, Applied Machine Learning, Artificial Intelligence, Prompt Engineering, Large Language Modeling, Amazon Web Services, Automation, Performance Tuning, Scalability, Data Processing

Skills you'll gain: AWS SageMaker, Amazon Web Services, Generative AI, Agentic systems, Generative AI Agents, Data Ethics, MLOps (Machine Learning Operations), Artificial Intelligence, Prompt Engineering, Large Language Modeling, Automation, Systems Integration, Scalability

Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Image Analysis, Amazon Elastic Compute Cloud, Amazon S3, Applied Machine Learning, Application Deployment, Machine Learning Algorithms, Data Processing, Computer Vision, Deep Learning, Machine Learning

Skills you'll gain: Amazon Web Services, API Gateway, Cloud Applications, Application Deployment, Cloud Development, Serverless Computing, Artificial Intelligence, Amazon CloudWatch, Natural Language Processing, Python Programming, Program Development, Technical Writing, Cloud Services, Development Testing

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, DevOps, Application Deployment

Skills you'll gain: Amazon Web Services, Amazon S3, Natural Language Processing, Public Cloud, Text Mining, Unstructured Data, Solution Architecture