Skills you'll gain: Call Center Experience, Performance Metric, End User Training and Support, Self Service Technologies, Customer experience improvement, Process Design

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), DevOps, Application Deployment

Skills you'll gain: Amazon Bedrock, LangChain, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Prompt Engineering, Transfer Learning, AI Workflows, Model Evaluation, Data Processing

Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Amazon Web Services, Model Deployment, Image Analysis, Amazon Elastic Compute Cloud, Amazon S3, Machine Learning Algorithms, Data Preprocessing, Convolutional Neural Networks, Computer Vision, Deep Learning, Machine Learning

Skills you'll gain: Amazon Web Services, Control Panels, Cloud Deployment, Application Deployment, Call Center Experience, Customer Communications Management, Outbound Calls, Inbound Calls

Skills you'll gain: Amazon Web Services, Document Management, Unstructured Data, Business Process Automation

Skills you'll gain: Natural Language Processing, Amazon Web Services, Self Service Technologies, Usability, User Interface (UI), Human Computer Interaction, AI Security

Skills you'll gain: Amazon Web Services, Application Deployment, Cloud Deployment, Docker (Software), Containerization

Skills you'll gain: Amazon Bedrock, Responsible AI, Retrieval-Augmented Generation, AWS SageMaker, AI Orchestration, AI Workflows, Generative AI, AI Security, Amazon CloudWatch, Artificial Intelligence, Model Evaluation, Prompt Engineering, Embeddings, Automation, Systems Integration

Skills you'll gain: Amazon Web Services, Data Management, Time Series Analysis and Forecasting, Real Time Data

Skills you'll gain: Amazon Bedrock, Generative AI Agents, Retrieval-Augmented Generation, Prompt Engineering, Generative AI, AI Workflows, AI Orchestration, LLM Application, Amazon Web Services, Context Management, Amazon S3