Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Media Planning, Spreadsheet Software, A/B Testing, Return On Investment, Marketing Analytics, Key Performance Indicators (KPIs), Google Analytics, Pivot Tables And Charts, Performance Measurement, Digital Marketing, Data Presentation, Data Visualization, Google Ads, Marketing Budgets, Marketing, Web Analytics and SEO, Data Analysis, Stakeholder Communications

Skills you'll gain: Constructive Feedback, Growth Mindedness, Consulting, Planning, Business Relationship Management, AI Product Strategy, Social Media, Open Mindset, Strategic Decision-Making

Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Collaborative Software, Microsoft 365, Editing, Data Visualization, File Management

Skills you'll gain: Sales Management, Sales Enablement, Sales, Cross-Functional Collaboration, Sales Strategy, Virtual Teams, Business Ethics, Digital Transformation, Enterprise Sales, Team Management, Team Leadership, Account Management, Employee Coaching, Team Motivation, Business Process Automation, Corporate Sustainability

Skills you'll gain: Presentations, Canva (Software), Typography, Target Audience, Data Visualization, Infographics, Communication Strategies, Graphic and Visual Design, Communication, Timelines, Storytelling, Design

Skills you'll gain: Change Management, Organizational Change, Business Transformation, Culture Transformation, Agile Project Management, Leadership and Management, Organizational Development, Industrial and Organizational Psychology, Social Sciences, Employee Training, Sociology, Human Resources, Leadership, Communication, Communication Strategies

Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Content Performance Analysis, Web Analytics, Google Analytics, Digital Marketing, Content Strategy, User Experience, Competitive Analysis, Performance Tuning

Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Market Dynamics, Digital Assets, Cryptography, Technical Analysis, Business Solutions, Business Analysis, Payment Systems, Algorithms, Distributed Computing

Skills you'll gain: Consultative Selling, Communication, Consumer Behaviour, Trustworthiness, Marketing Psychology, Solution Selling, Sales Presentation, Persuasive Communication, Sales, Sales Strategy, Needs Assessment, Customer Relationship Building, Rapport Building, Influencing, Customer Insights, Storytelling, Empathy, Target Audience, Cultural Sensitivity

Skills you'll gain: Talent Management, Team Building, Teamwork, Team Management, Talent Pipelining, Team Motivation, Influencing, Visionary, Team Leadership, People Development, Employee Onboarding, Employee Coaching, Constructive Feedback, Conflict Management, Goal Setting, Talent Recruitment, Interviewing Skills, Persuasive Communication, Leadership, Business Leadership

Skills you'll gain: Business Planning, Feasibility Studies, Entrepreneurship, Market Opportunities, Innovation, New Business Development, Business Strategies, Ideation, Business Process, Financial Analysis, Business Operations, Marketing